my MEO app, the easiest way to manage your MEO services
Main Features:
1. Offers designed with you in mind
See, in our stories, all the offers we designed with you and your family in mind.
2. Elevate your MEO experience
Explore our products, apps and services, inside and outside the home, and have the best experience with MEO.
3. Manages services for the entire family
Check your services or those of your family members, change tariffs or sign up for more services, such as Premium Channels, Netflix, Disney+ and much more. If your internet ran out before the renewal date, no problem. Buy more net and always stay connected.
4. View and pay your invoice
Check your invoices and keep everything organized in one place. Activate direct debit or pay securely directly in the app. If you have any doubts, our invoice comparator helps you find out what has changed compared to the previous month.
5. Control your consumption and expenses
At any time, you know what you have available, what you have already consumed and the renewal date for your net, SMS or minutes allowances. Define the limits for extra spending on your monthly fee and which services you want to have active
6. Use the Digital Assistant to save time
Use the Digital Assistant to clarify your doubts, quickly access the app's features or resolve faults automatically. And if you can't solve the problem, contact a human assistant.
7. View your contract information
Consult and update ownership, privacy and billing data. See your contract and loyalty period
8. Check your cell phones PIN and PUK
Check the PIN and PUK of your cell phones and activate 2nd copies of your card.
9. All support channels in one click
Go to your Profile and access all the support channels we have for you. If you need help on a more detailed topic, see the frequently asked questions, participate in our user community or find out where to find our stores and Support Lines.
10. Track the status of your orders
Create requests and check the status of support requests you have made in notifications in your customer area
With my MEO, managing your account and services is easy. Download it now and simplify your life with MEO.
I am away from home and have no Internet access even though I have a MEO bundle. Customer service never answered the phone and the automated AI system pushes me to purchase more - spend more money for a non functioning platform
Developer Response
Hello Sevenbirds. We are sorry to hear that you are not satisfied and would like to inform you that for any issues relating to MEO services, you should use the official support channels at https://en.meo.pt/help-support-contacts. Thank you
Please Provide an English Option.
Nspires1
The only update I want to see is an option to navigate in English. (Lots of English speakers using MEO in Portugal). Every decent app here has this option. Obrigada. A única atualização que gostaria de ver é uma opção para navegar em inglês. (Há muitos falantes de inglês a usar o MEO em Portugal). Todas as aplicações decentes aqui têm essa opção. Obrigada.
Developer Response
Hi Nspires, thank you for your feedback, our team works hard to meet our client expectations, englishs version is on top of our concerns, stay tuned for app releases this year. Thank you.
Paid €35 get 0.19 MBps and 4G connection
viewere
Paid prepaid plan, waited 6 hours for activation email, got a 4G eSIM - totally unusable. Support doesn’t respond, calls not included in any prepaid plan
- Improved product registration process
- View and manage appointments directly in the app
- Simpler, more intuitive management of SkyShowtime
- Usability improvements based on user feedback
- Technical updates and performance improvements
Version 5.4.0
The developer, MEO – Servicos de Comunicacoes e Multimedia, S.A., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
MEO – Servicos de Comunicacoes e Multimedia, S.A.
Size
83.5 MB
Category
Utilities
Compatibility
Requires iOS 15.1 or later.
iPhone Requires iOS 15.1 or later.
iPod touch Requires iOS 15.1 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
