Meritrust Business

Name: Meritrust Business
Rating: 4.8 (8241 reviews)
Author: Meritrust Credit Union

Meritrust Credit Union

Free

8.2K Ratings
Ages

4+
Years
Category

Finance
Developer

Meritrust Credit Union
Language

EN
+ 1 More
Size

113.8
MB

Meritrust's Business Online Banking app connects you with the tools you need to seamlessly manage and access your business accounts. Check account balances, make transfers, deposit checks with your phone and so much more. FEATURES: · Self-Service User Access · ACH Approvals & Positive Pay · eStatements & Notifications · Transfer funds · Pay a Person · Bill pay · Make Meritrust loan payments · Card Activation To enroll in Meritrust's Business Online Banking, you must be a business member of Meritrust Credit Union. Data rates may apply from your wireless carrier. Federally insured by NCUA. To learn how we protect your privacy, please visit https://www.meritrustcu.org/home/site/privacy-policy

Ratings & Reviews

4.8

out of 5

8.2K Ratings

Service Given
06/28/2021

ALW Las Vegas, NV
I would like to truly thank Charlene of the Meritrust CU Lawrence, Ks location. Charlene has not stopped checking on me inquiring of any help possible Meritrust CU can offer. Charlene has reached out to college Ashley in the Credit repair assistant department of the Meritrust CU Wichita, Ks location. Ashley called and suggested setting up a phone consultation for steps to the path of restored credit. Neither Charlene nor Ashley once hesitated giving world class service and guidance. Never once judged me but truly encouraged me. There is a light at the end. Meritrust I can honestly say you have hired World class Charlene of the Meritrust CU Lawrence, Ks location that assisted me starting over. Charlene then reaching out to Credit Guidance Consoler Ashley of the Meritrust CU Wichita, Ks location.Meritrust Thank you. AL Williams

Developer Response
Thank you for the rating. We have shared this review with Charlene and she couldn't be happier to be of service to you!
Service Given
06/28/2021

ALW Las Vegas, NV

I would like to truly thank Charlene of the Meritrust CU Lawrence, Ks location. Charlene has not stopped checking on me inquiring of any help possible Meritrust CU can offer. Charlene has reached out to college Ashley in the Credit repair assistant department of the Meritrust CU Wichita, Ks location. Ashley called and suggested setting up a phone consultation for steps to the path of restored credit. Neither Charlene nor Ashley once hesitated giving world class service and guidance. Never once judged me but truly encouraged me. There is a light at the end. Meritrust I can honestly say you have hired World class Charlene of the Meritrust CU Lawrence, Ks location that assisted me starting over. Charlene then reaching out to Credit Guidance Consoler Ashley of the Meritrust CU Wichita, Ks location.Meritrust Thank you. AL Williams
Developer Response 09/22/2021
Thank you for the rating. We have shared this review with Charlene and she couldn't be happier to be of service to you!
Love CU, Hate App
04/05/2023

KSeaman
I love the credit union. I enjoy using the ITMs, I enjoy going into “my” branch, and I have had a excellent membership experience overall. I can’t stand the app. I’ve waited too long to post this review because I keep hearing that a new app is coming. It’s still not hear. My biggest issue with this app is how difficult it is to make an external transfer. First they hide the option, not in the “transfer” tab, but on another menu entirely. Then you can’t transfer from any account other than your membership account. Then creating the transaction takes a normal number of clicks, and your given an extra box to check saying you’ve read TOS. But wait, you actually have to open the TOS before it will believe your checked box. Click another button to initiate the transaction. But wait, you think you’re done? You are not, you must confirm again before scheduling the transaction. It’s the longest most hidden transaction process I’ve ever seen on a mobile banking app. Very frustrating for someone who makes external transactions often.

Developer Response
Thank you for sharing your feedback with us. We acknowledge the frustration that our external transfer process has caused and want to assure you that by following these industry standards, we help maintain the security of our mobile app services. However, we would like to have a more in-depth conversation regarding your specific experiences to find a resolution that works for your needs. Please reach out to us at 800.342.9278, and our support team would be happy to assist.
Love CU, Hate App
04/05/2023

KSeaman

I love the credit union. I enjoy using the ITMs, I enjoy going into “my” branch, and I have had a excellent membership experience overall. I can’t stand the app. I’ve waited too long to post this review because I keep hearing that a new app is coming. It’s still not hear. My biggest issue with this app is how difficult it is to make an external transfer. First they hide the option, not in the “transfer” tab, but on another menu entirely. Then you can’t transfer from any account other than your membership account. Then creating the transaction takes a normal number of clicks, and your given an extra box to check saying you’ve read TOS. But wait, you actually have to open the TOS before it will believe your checked box. Click another button to initiate the transaction. But wait, you think you’re done? You are not, you must confirm again before scheduling the transaction. It’s the longest most hidden transaction process I’ve ever seen on a mobile banking app. Very frustrating for someone who makes external transactions often.
Developer Response 04/13/2023
Thank you for sharing your feedback with us. We acknowledge the frustration that our external transfer process has caused and want to assure you that by following these industry standards, we help maintain the security of our mobile app services. However, we would like to have a more in-depth conversation regarding your specific experiences to find a resolution that works for your needs. Please reach out to us at 800.342.9278, and our support team would be happy to assist.
Love this bank and love this app
10/06/2018

Scott2132
I can almost do everything I need to from this app. The only thing it can’t do is deposit cash money for me. Easy to use, doesn’t crash. I can even see my payroll deposits 2 days before they are available to me which is nice. Again I love this bank and love the app. Meritrust’s Willingness to make sure I was taken care of and I got the best deal for me won my business and it would take an awful lot for me to leave them. They truly have gone the extra mile to make everything work with ease and work smoothly. I have even converted some of my family members to move to a Meritrust bank.

Developer Response
HI Scott, we love to hear this! Thank you for sharing your feedback and allowing us the opportunity to serve you and your family. We appreciate you taking the time to give us a shout-out and review.
Love this bank and love this app
10/06/2018

Scott2132

I can almost do everything I need to from this app. The only thing it can’t do is deposit cash money for me. Easy to use, doesn’t crash. I can even see my payroll deposits 2 days before they are available to me which is nice. Again I love this bank and love the app. Meritrust’s Willingness to make sure I was taken care of and I got the best deal for me won my business and it would take an awful lot for me to leave them. They truly have gone the extra mile to make everything work with ease and work smoothly. I have even converted some of my family members to move to a Meritrust bank.
Developer Response 10/12/2018
HI Scott, we love to hear this! Thank you for sharing your feedback and allowing us the opportunity to serve you and your family. We appreciate you taking the time to give us a shout-out and review.
Really 3.5 star- poor Alerts timing
03/25/2018

Coding manager
Overall I like the app alot, however my biggest irritation is the timing of the account Alerts. Many times I get my “large withdrawal alert” a very, very long time after the withdrawal occurs. I also don’t understand why some transactions that have already occurred in store show as “pending” and have not withdrawn yet. It seems logical to me that if a large withdrawal that might overdraw my account is about to hit, it could mark as pending and send me an immediate alert. I’ve had too many occasions when I had plenty to cover my normal withdrawals but something unexpected goes thru at the same time and bam... overdraft and fee... with alert later in the day that a large withdrawal went thru. Thanks... really helpful(sarcasm). The text alerts just come in too far after transaction occurrence. Figure out the alert timing please, and I’ll come back and 5 Star this!

Developer Response
Thank you for taking the time to provide feedback about our mobile app. We are always looking for ways to make our app better for members. At this time, alerts are sent at scheduled times through the day. We have passed your suggestions and concerns along to the appropriate representatives, who are researching options such as real-time alerts or scheduling alerts more frequently throughout the day to help with this issue. Thank you again for taking time to review our app. We appreciate your membership.
Really 3.5 star- poor Alerts timing
03/25/2018

Coding manager

Overall I like the app alot, however my biggest irritation is the timing of the account Alerts. Many times I get my “large withdrawal alert” a very, very long time after the withdrawal occurs. I also don’t understand why some transactions that have already occurred in store show as “pending” and have not withdrawn yet. It seems logical to me that if a large withdrawal that might overdraw my account is about to hit, it could mark as pending and send me an immediate alert. I’ve had too many occasions when I had plenty to cover my normal withdrawals but something unexpected goes thru at the same time and bam... overdraft and fee... with alert later in the day that a large withdrawal went thru. Thanks... really helpful(sarcasm). The text alerts just come in too far after transaction occurrence. Figure out the alert timing please, and I’ll come back and 5 Star this!
Developer Response 04/17/2018
Thank you for taking the time to provide feedback about our mobile app. We are always looking for ways to make our app better for members. At this time, alerts are sent at scheduled times through the day. We have passed your suggestions and concerns along to the appropriate representatives, who are researching options such as real-time alerts or scheduling alerts more frequently throughout the day to help with this issue. Thank you again for taking time to review our app. We appreciate your membership.

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

Version 2026.01 3d ago

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Meritrust Credit Union
Size: 113.8 MB
Category: Finance
Compatibility: Requires iOS 16.0 or later.

iPhone
Requires iOS 16.0 or later.

iPad
Requires iPadOS 16.0 or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English and Traditional Chinese
Age Rating: 4+

4+

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