Woolworths (Pty) Ltd

Name: Woolworths (Pty) Ltd
Rating: 4.5 (3870 reviews)
Author: Woolworths Financial Services

Shopping

Free

3.9K Ratings
Ages

4+
Years
Category

Shopping
Developer

Woolworths Financial Services
Language

EN
English
Size

668
MB

Shop food, fashion, beauty, homeware and tech. Enjoy fast delivery, exclusive deals and MyDifference shopping rewards, plus credit cards, loans and insurance. Get the Woolworths app and enjoy quality and difference whenever, wherever you need it. It’s everything you’ve come to expect from South Africa’s best-loved retailer, and there’s so much more to come. Shop on the go Browse, search and shop fashion, beauty, homeware and food wherever you are, and choose the delivery option that works for you: Standard delivery: Choose your date and time and we’ll deliver to your door. Click and Collect: Shop Woolies food and collect it from a Woolies store when and where it’s convenient for you. Dash Delivery: Shop Woolies food and get your order delivered fast, fresh and same day! Stay a step ahead Turn on push notifications to be the first to know about exclusive offers and promotions, and keep connected with messages and news in your app inbox. Stay inspired Get the latest style trends and mouth-watering recipes as soon as you open the app. Ratings and reviews Find out what customers are saying about their recent purchases and share your thoughts with our Woolies community. Scan a product Get instant product info when you scan a product in a store or at home. Add to your basket for quick and easy shopping. Find in store Need something special right now? Our app can tell you what we have in stock at all your nearest stores, so you can plan your shopping journey better than ever and be sure to get what you need. Shopping list Add any products to your in-app shopping list while you’re browsing. It’s easy to use and so convenient when you’re on the go. Find your store Use our store locator to find your nearest store, its contact details and opening hours. iOS users, open directions to your chosen store in Apple Maps. Check your account Woolies card holders, check your account balance, available funds, next payment date, and your last 20 transactions on the go! You can also view your full statement and make your payment wherever you are. Shop with your virtual store card Whether you’ve left your store card at home or you’re waiting for your new card to be delivered, you can use your Woolies Virtual Store Card in our app. Be secure Can’t find your Woolies store card but think you might? Freeze it in our app so no one can use it. Definitely lost your card or it’s been stolen? Block it and arrange a replacement in our app. Get funds You can apply for a store card, credit card, a loan or a credit limit increase straight from the app! Remember, if you have a Woolworths Personal Loan, you can request funds to be transferred into your account at any time. Get rewarded Get personalised WRewards virtual card and vouchers in the app. Cashiers will scan the digital WRewards card and vouchers on your phone at checkout. You can also check your tier status, WRewards savings, and your next tier goal. Easy log in Use the same sign in details for our website and app. Get in touch You’ll find our contact details, email address and FAQs in the app. You can chat to our Financial Services team direct from the app.

Ratings & Reviews

4.5

out of 5

3.9K Ratings

STILL freezes after Online Orders
06/17/2021

cwjsykes
After having reported this issue numerous times on Test Flight over many months I’m now sick and tired of the frustration of having to delete and re-download this app after every online order - whether Click and Collect or Delivery. When the order is complete if you either close the screen or click Continue Shopping you get a white screen that says “Session Expired due to inactivity” and you can’t close or reopen the App without switching the iPhone off completely. Surely this could have been sorted out in one of the several updates that have been issued since the problem was first reported? I am running iOS 14.6

Developer Response
Just checking in with you again, please let us know how you are getting on with our latest release - more to come in Jan 2021!
STILL freezes after Online Orders
06/17/2021

cwjsykes

After having reported this issue numerous times on Test Flight over many months I’m now sick and tired of the frustration of having to delete and re-download this app after every online order - whether Click and Collect or Delivery. When the order is complete if you either close the screen or click Continue Shopping you get a white screen that says “Session Expired due to inactivity” and you can’t close or reopen the App without switching the iPhone off completely. Surely this could have been sorted out in one of the several updates that have been issued since the problem was first reported? I am running iOS 14.6
Developer Response 12/25/2020
Just checking in with you again, please let us know how you are getting on with our latest release - more to come in Jan 2021!
Gifts and support to elderley
04/20/2024

Roessyntjie
I would like to suggest something a lot of children lives outside of Africa with the parents still South Africa and if they’re all day times or in need some food support or you want to send your mom or dad Father’s Day gift to her Mother’s Day gift to her birthday gift or Christmas gift or just a food parcel with nice goodies in it. It is impossible to open up our account to be able to just send the gift even not even account, but just to log into the shop and dis create a account with them outside of address an outside telephone number to be able to send the gift via to my parents. Would that be a facility you can add in the future?
Gifts and support to elderley
04/20/2024

Roessyntjie

I would like to suggest something a lot of children lives outside of Africa with the parents still South Africa and if they’re all day times or in need some food support or you want to send your mom or dad Father’s Day gift to her Mother’s Day gift to her birthday gift or Christmas gift or just a food parcel with nice goodies in it. It is impossible to open up our account to be able to just send the gift even not even account, but just to log into the shop and dis create a account with them outside of address an outside telephone number to be able to send the gift via to my parents. Would that be a facility you can add in the future?
Dash Shopper chat… app very slow
03/21/2024

Makeover mad
Overall the whole dash experience has changed. Not always for the better. The biggest issue is the app has gotten slower despite updates. The shopper chat doesn’t work. When they message you, you can’t reply it says something went wrong. It’s been like that for months. Then the shop is finished and we couldn’t confirm substitutes. Also, adding notes for each item is no longer available which is also very inconvenient. We need to be able to specify that we don’t want ripe bananas or almost at the Best before bread.
Dash Shopper chat… app very slow
03/21/2024

Makeover mad

Overall the whole dash experience has changed. Not always for the better. The biggest issue is the app has gotten slower despite updates. The shopper chat doesn’t work. When they message you, you can’t reply it says something went wrong. It’s been like that for months. Then the shop is finished and we couldn’t confirm substitutes. Also, adding notes for each item is no longer available which is also very inconvenient. We need to be able to specify that we don’t want ripe bananas or almost at the Best before bread.
Review☹️
08/09/2022

Malipoppins
The downside about ordering on the app is that when it malfunctions when one is about to complete a transaction, there’s no warning that alerts me that there’s a technical problem. After several attempts after thinking I was doing something wrong, it took me calling your call centre for someone to give me an solution by suggesting that I order on the website, which helped but not ideal as there should be convenience offered by the app that saves me from unnecessary admin.☹️

Developer Response
Hi there, this isn't the Woolies service we like to offer. We're sorry for the delay in getting back to you, but if this is still an issue you're facing please send an email to appfeedback@woolworths.co.za - we'd love to help.
Review☹️
08/09/2022

Malipoppins

The downside about ordering on the app is that when it malfunctions when one is about to complete a transaction, there’s no warning that alerts me that there’s a technical problem. After several attempts after thinking I was doing something wrong, it took me calling your call centre for someone to give me an solution by suggesting that I order on the website, which helped but not ideal as there should be convenience offered by the app that saves me from unnecessary admin.☹️
Developer Response 08/16/2022
Hi there, this isn't the Woolies service we like to offer. We're sorry for the delay in getting back to you, but if this is still an issue you're facing please send an email to appfeedback@woolworths.co.za - we'd love to help.

We have made enhancements to existing functionality and resolved bugs

Version 10.8.0

Dec 4

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Woolworths (Pty) Ltd

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Data Not Linked to You

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