Personnalité: banco e cartão

Name: Personnalité: banco e cartão
Rating: 4.6 (25769 reviews)
Author: Itaú Unibanco S.A.

Finance

Free

26K Ratings
Ages

4+
Years
Category

Finance
Developer

Itaú Unibanco S.A.
Language

PT
Portuguese
Size

454.2
MB

Descubra uma nova experiência bancária com o Itaú Personnalité. Aqui, você encontra soluções completas em investimentos, conta digital, cartão de crédito, câmbio, seguros e muito mais — tudo com assessoria especializada para apoiar suas decisões financeiras. Atenção: o Informe de Rendimentos está disponível! Acesse sua conta pelo app, consulte e faça o download do documento pelo Itaú Personnalité e declare seu imposto de renda. ◉ Vantagens exclusivas do Itaú Personnalité: - Cartão de crédito Black sem anuidade por 12 meses - Conta com tarifa zerada no 1º ano - Cashback e programa de pontos no cartão ◉ Investimentos Seja para investir ou diversificar sua carteira, o Personnalité oferece uma prateleira completa com produtos próprios e de outras instituições: - Tesouro Direto, CDB, LCI, LCA, COE, Previdência Privada - Fundos (renda fixa, multimercado, cambial e ações) - Fundos Imobiliários (FIIs), ações, ETFs e mais Invista no Brasil ou no exterior com a conta internacional Avenue, e use um cartão em dólar aceito em mais de 150 países ◉ No app Itaú Personnalité, você também: - Fala com seu gerente pelo WhatsApp - Faz PIX e transferências ilimitadas e gratuitas - Usa o cartão virtual para compras com segurança - Contrata crédito pessoal ou imobiliário com liberação rápida (sujeito à aprovação) - Acompanha gastos, fatura e comprovantes de forma simples ◉ E mais, você conta com: - Itaú Shop, com descontos, cupons e cashback via PIX - Programa Minhas Vantagens com experiências, brindes e isenção de tarifas - Seguros para vida, casa, viagem, carro e mais - Compra de dólar ou euro direto pelo app, com retirada em agência Tudo com tecnologia antifraude, proteção contra golpes e atendimento exclusivo. Baixe o app e abra sua conta para aproveitar uma experiência feita sob medida para você. ITAÚ UNIBANCO S.A. - CNPJ: 60.701.190/0001-04 ITAU UNIBANCO HOLDING S/A - CNPJ: 60.872.504/0001-23 BANCO ITAÚ CONSIGNADO S.A. - CNPJ: 33.885.724/0001-19 PC ALFREDO EGYDIO DE SOUZA ARANHA, 100 - TORRE OLAVO SETUBAL - CEP: 04344-902 - São Paulo- SP - Brasil IUPP S.A. - CNPJ: 42.786.803/0001-63 Av Eng Armando de Arruda Pereira, 774 - Torre Conceição 6° Andar - CEP: 04308-000 - Jabaquara - São Paulo - SP

Ratings & Reviews

4.6

out of 5

26K Ratings

Good app - watch for updates
06/04/2021

Theflyingsow
One area for improvement would be receiving a message after the release of new versions , informing user to visit App Store and manually request installation of updates. Other than that, it does deliver a decent user experience, even while I am globetrotting ( used in three continents with no major complains)
Good app - watch for updates
06/04/2021

Theflyingsow

One area for improvement would be receiving a message after the release of new versions , informing user to visit App Store and manually request installation of updates. Other than that, it does deliver a decent user experience, even while I am globetrotting ( used in three continents with no major complains)
Poor performance
06/07/2020

LifeVisioneering
It is just unbelievable that the highest category bank has an app that does not perform well. It is quite obvious that bank managers do not use the app or leadership does not care about their customer or this app has not value for them, but in the end it does not perform correctly and is not that intuitive as it should considering what other competitors can do now.Update Jun6thI noted that it is not me the only one complaining about the app performance, you replied to me asking for details, I ask you to test your app before going live and continue to test it, can you imagine how much time you expect your customers invest to do “your” work? I mean it would be way much easier if you simple test and fix your app, expect needs and features being feed-backed from customers not details of your own work not done correctly, really you expect customers help you with this? Don’t agree? Want to see you providing feedback to the manufacturer of toilet paper because it did not work when you tried to use it, or isn’t true that you will just jump to another brand instead of taking pictures.... Don’t waste your time to reply this message but to improve the app, that is worthy for both parties.

Developer Response
Hi, we need to understand what's going on. Therefore, we ask that you send your agency and account information, print the screen and make a brief list with the email: atendimento.mobile@itau-unibanco.com.br, to better evaluate this issue.
Poor performance
06/07/2020

LifeVisioneering

It is just unbelievable that the highest category bank has an app that does not perform well. It is quite obvious that bank managers do not use the app or leadership does not care about their customer or this app has not value for them, but in the end it does not perform correctly and is not that intuitive as it should considering what other competitors can do now.Update Jun6thI noted that it is not me the only one complaining about the app performance, you replied to me asking for details, I ask you to test your app before going live and continue to test it, can you imagine how much time you expect your customers invest to do “your” work? I mean it would be way much easier if you simple test and fix your app, expect needs and features being feed-backed from customers not details of your own work not done correctly, really you expect customers help you with this? Don’t agree? Want to see you providing feedback to the manufacturer of toilet paper because it did not work when you tried to use it, or isn’t true that you will just jump to another brand instead of taking pictures.... Don’t waste your time to reply this message but to improve the app, that is worthy for both parties.
Developer Response 02/06/2020
Hi, we need to understand what's going on. Therefore, we ask that you send your agency and account information, print the screen and make a brief list with the email: atendimento.mobile@itau-unibanco.com.br, to better evaluate this issue.
You can do better!!
11/21/2023

MTmovie
There are little things which can improve substantially the user experience on this app. For instance, if you can schedule a payment, why not the app remind you of the transaction and more why not ask you after the transaction is complete if you want to redo the transaction? If you scheduled recurrent transactions for the same payee, when the last scheduled transaction is complete, why not the app ask you if you want to reschedule and if so why not ask you if you want to reschedule for the same months you had scheduled in your previous scheduled transaction? These are small suggestions (there are many others) that the very capable programmers of the bank could do to make the user experience a better one. Just take a look of what American banks do to help their customers on the digital experience. Marcelo
You can do better!!
11/21/2023

MTmovie

There are little things which can improve substantially the user experience on this app. For instance, if you can schedule a payment, why not the app remind you of the transaction and more why not ask you after the transaction is complete if you want to redo the transaction? If you scheduled recurrent transactions for the same payee, when the last scheduled transaction is complete, why not the app ask you if you want to reschedule and if so why not ask you if you want to reschedule for the same months you had scheduled in your previous scheduled transaction? These are small suggestions (there are many others) that the very capable programmers of the bank could do to make the user experience a better one. Just take a look of what American banks do to help their customers on the digital experience. Marcelo
Poor notification manage
10/10/2021

InspireMyself
The notification UX is missing some quite simple functions. Clear all notifications or be able to clear specific ones. You simply receive the notification, the problem is, its there and never leaves, ok it might be important, but unless you touch it (and go to another part of the app, then need to go back and so to you keep going on this mess until finally make them marked as read) it will remain “unread” and the badge on the app icon keeps increasing. Not to mention that my notifications preferences are not really important to the app since I keep receiving promotional notifications even if I choosed not to. So this is very annoying to say the least, notifications like credit card charges, pix transfers etc are vital, but if I open them “hey I read it ok?” And give me a simple option to mark as read, and please let me do it eith multiple notifications at once. Thanks
Poor notification manage
10/10/2021

InspireMyself

The notification UX is missing some quite simple functions. Clear all notifications or be able to clear specific ones. You simply receive the notification, the problem is, its there and never leaves, ok it might be important, but unless you touch it (and go to another part of the app, then need to go back and so to you keep going on this mess until finally make them marked as read) it will remain “unread” and the badge on the app icon keeps increasing. Not to mention that my notifications preferences are not really important to the app since I keep receiving promotional notifications even if I choosed not to. So this is very annoying to say the least, notifications like credit card charges, pix transfers etc are vital, but if I open them “hey I read it ok?” And give me a simple option to mark as read, and please let me do it eith multiple notifications at once. Thanks

Chegou mais uma atualização novinha para você! Trabalhamos para deixar sua experiência ainda melhor. Atualize e aproveite um app mais moderno ;D Efetuamos algumas melhorias na área de cartões, pagamentos além de correções de pequenos bugs. Descomplique sua vida financeira com o app Itaú. App Itaú. Seguro. Fácil. Feito!

Version 7.132.2 Mar 24

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Accessibility

Information

Seller: Banco Itau S.A.
Size: 454.2 MB
Category: Finance
Compatibility: Requires iOS 15.0 or later.

iPhone
Requires iOS 15.0 or later.

iPad
Requires iPadOS 15.0 or later.

iPod touch
Requires iOS 15.0 or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: Portuguese
Age Rating: 4+

4+

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