The Synchroteam Mobile Application is a key component of our Field Service Management solution, akin to a mobile control center, giving your mobile workers all the information they need to work efficiently, and communicate with you in real time.
Powerful & Secure Mobile Client : The Synchroteam client use an onboard Enterprise database and remain fully functional whatever the quality of your network coverage: data encryption and transactional integrity is maintained even when your network connection is lost.
Work Order Management : Review work order information before starting the job, and take advantage of interactive assistance features, such as: instant driving directions, one-touch contact calling, job description and report review.
Job Center : Dealing with work orders has never been this intuitive. Your job updates are provided in real time, and displayed in a logical order: today, upcoming, late and completed.
Job Report : Our interactive Job Reports are tailored to request only required information and automatically record time milestones. Capture signatures, photos, barcodes and parts/services usage.
Notifications : Receive notifications for new jobs, scheduled jobs or rescheduled jobs on your mobile terminal. Notification settings are fully configurable.
Maximum Autonomy : Review previous work orders. Create, Reschedule or Decline jobs. Access attachments associated to a Job or Customer. Activate/Deactivate Autosync and GPS tracking.
Who is Synchroteam for?
Energy
Maintenance
Medical
Telecoms
Security
HVAC
Synchroteam is an intuitive and easy to use mobile workforce platform providing web-based, scheduling and dispatching in real time.
Disclaimer : Synchroteam uses your GPS in your phone - continued use of GPS running in the background can dramatically decrease battery life.
It would be nice to be able to see our weekly or biweekly hours so employees can track there hours during the week and see what there hours are for that day and they can see there week total is at the end of the week also that drive time needs to be edited you cannot do anything with the app when your clocked into drive time and for our service department needs the app to make calls and get addresses
Simply the best of the market
Ronaldassis
I own a service company in Brazil and after trying six different team management apps I came across Synchroteam. It has changed the story of my company since then. Every single job in my company is scheduled, followed up and done smoothly. I am thankful for this brilliant team of professionals that has made my company better for the past 5 years.
Excelente
Airias
Excelente aplicacion y en español. Lo recomiendo muchi
Customer support is lacking
Katie9924
There are several reporting features missing from the app/software. Reporting is limited to one week at a time. Customer support is terribly slow. It can take weeks to resolve issues which means employees in the field are left without critical information while you wait on a response.
What's new in v57.20:
STABILITY
• Fixed a large number of crashes reported by users, including in job reports, the job pool, attachments, inventory, parts and customer lists.
• Improved database reliability during synchronization to prevent crashes and lost data.
• Fixed login failures after upgrading from an older version.
• Faster menu opening on accounts with a large number of jobs.
JOBS AND SCHEDULING
• Fixed jobs that disappeared or came back with the wrong date and time after being rescheduled from the app.
• Jobs scheduled over several days now keep their full schedule.
• Fixed duplicate and incomplete results in the job list.
• Fixed jobs missing for auxiliary technicians.
• Job data is now synchronized when the app starts or returns to the foreground.
• Today's date stays centered in the date bar on the home screen.
REPORTS
• Added a dedicated editor for long text fields.
• Fixed conditional formatting when several shared blocks are used.
• Fixed comments on signatures in shared blocks.
• Long category names are now shortened instead of overlapping.
PHOTOS AND ATTACHMENTS
• Photos now appear in the same order as in the back office.
• Fixed a freeze when opening a photo added from the back office.
• Fixed the wrong image appearing while scrolling the attachment list.
• Attachment comments can be edited again.
QUOTATIONS AND INVOICES
• Parts can be imported into several quotations or invoices without creating duplicates.
• Restored the delete button on quotations and invoices.
ACTIVITIES AND TRAVEL
• You are now asked to start tracking when you start a travel activity.
• Fixed the visibility of the travel button.
• The activity description stays visible above the keyboard.
OTHER IMPROVEMENTS
• Added Norwegian language support.
• Added in-app navigation and direct links to sites and equipment from a job.
• New Synchroteam logo, refreshed job cards and menu badges.
• The app version is now shown on the login screen.
• Progress bars replace loading spinners during synchronization.
• Phone numbers now include the international dialing code.
Version 57.20
The developer, Synchroteam, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
SYNCHROTEAM
Size
24.6 MB
Category
Business
Compatibility
Requires iOS 15.0 or later.
iPhone Requires iOS 15.0 or later.
iPad Requires iPadOS 15.0 or later.
iPod touch Requires iOS 15.0 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
Apple Vision Requires visionOS 1.0 or later.
Location
This app may use your location even when it isn’t open, which can decrease device battery life.
