Proximus: telecom and more

Name: Proximus: telecom and more
Rating: 4 (691 reviews)
Author: Proximus

Everything Proximus in one app

Free

691 Ratings
Age Rating

4+
Years
Category

Utilities
Developer

Proximus
Language

EN
+ 3 More
Size

159.9
MB

Everything Proximus, in one secure and trusted place The app brings everything from Proximus together in one convenient and completely secure place. Manage what you want, when you want, and instantly see if everything is running smoothly. • Easily manage your products and services. • Check and pay your bills securely. • See if your Wi-Fi is working properly and get clear tips right away. • Share your Wi Fi easily with a personal QR code. • Quickly find help and reliable information whenever you need it. • Enjoy all your extras: discounts, gifts, events, and more. Download the Proximus app now.

Ratings & Reviews

4.0

out of 5

691 Ratings

Review
12/02/2019
essreview
New application update is far harder to navigate than the original just a few weeks ago. Keep it simple.
Review
12/02/2019
essreview

New application update is far harder to navigate than the original just a few weeks ago. Keep it simple.
What a piece of junk this app is !!!!
06/03/2024
EL31415
Proximus+ is hands down one of the worst apps I've ever used. It's a complete disaster from start to finish. The app freezes constantly, making it impossible to accomplish even the simplest tasks. It's as if the developers never bothered to test it before release.The performance is abysmal. Every action is met with delays, and the app often becomes entirely unresponsive. This isn't just a minor inconvenience—it's a deal-breaker that makes the app completely useless.Furthermore, the functionality is practically non-existent. The features are either broken or so poorly designed that they might as well not be there. Proximus+ fails to deliver on any of its promises and ends up being a total waste of time.In summary, Proximus+ is a pathetic excuse for an app. It's plagued with freezing issues, offers no real value, and is utterly useless. Save yourself the frustration and avoid it at all costs.

Developer Response
Sorry to hear this. Can you first try to delete the app and reinstall it again using the procedure on this website: https://www.proximus.be/support/nl/id_sfaqr_mypx_app/particulieren/support/klantenzone/proximus-plus-app/proximus-plus-account/hoe-de-proximus-plus-app-of-myproximus-app-downloaden.html . If you receive a specific error, you can always send us a bug report by starting the app and shaking with your mobile device. Kind Regards, Dave - Proximus+
What a piece of junk this app is !!!!
06/03/2024
EL31415

Proximus+ is hands down one of the worst apps I've ever used. It's a complete disaster from start to finish. The app freezes constantly, making it impossible to accomplish even the simplest tasks. It's as if the developers never bothered to test it before release.The performance is abysmal. Every action is met with delays, and the app often becomes entirely unresponsive. This isn't just a minor inconvenience—it's a deal-breaker that makes the app completely useless.Furthermore, the functionality is practically non-existent. The features are either broken or so poorly designed that they might as well not be there. Proximus+ fails to deliver on any of its promises and ends up being a total waste of time.In summary, Proximus+ is a pathetic excuse for an app. It's plagued with freezing issues, offers no real value, and is utterly useless. Save yourself the frustration and avoid it at all costs.
Developer Response 06/05/2024
Sorry to hear this. Can you first try to delete the app and reinstall it again using the procedure on this website: https://www.proximus.be/support/nl/id_sfaqr_mypx_app/particulieren/support/klantenzone/proximus-plus-app/proximus-plus-account/hoe-de-proximus-plus-app-of-myproximus-app-downloaden.html . If you receive a specific error, you can always send us a bug report by starting the app and shaking with your mobile device. Kind Regards, Dave - Proximus+
Bad customer service & signal
10/26/2021
belgiant
The wait time is very long for customer service. Wait time is no less than 40 minutes. Also have to type a long customer number, not like it’s something to memorize. Everything is online, so the internet isn’t reliable and difficult to get the info with no internet . All together the worst internet service, but I haven’t tried the other service. I think I will, couldn’t be worse.

Developer Response
Sorry for this inconvenience. You can also reach us by chat on our website or twitter - https://twitter.com/messages/compose?recipient_id=proximus - for further assistance. Kind Regards, Dave - MyProximus
Bad customer service & signal
10/26/2021
belgiant

The wait time is very long for customer service. Wait time is no less than 40 minutes. Also have to type a long customer number, not like it’s something to memorize. Everything is online, so the internet isn’t reliable and difficult to get the info with no internet . All together the worst internet service, but I haven’t tried the other service. I think I will, couldn’t be worse.
Developer Response 11/02/2021
Sorry for this inconvenience. You can also reach us by chat on our website or twitter - https://twitter.com/messages/compose?recipient_id=proximus - for further assistance. Kind Regards, Dave - MyProximus
My Connection Is HORRIBLE!!!
10/02/2021
Shelton US
Everyday I experience intermittent service fore no reason. Devices drop of of the WiFi Connection fore no apparent reason and the connection in my apartment is awful. Realistically, for a service provider in a top tier nation the company should be ashamed. However, the staff at your call centers always does strive to get to the root cause of a problem so your company does have some good qualities to be admired. But realistically your product does need improvement…

Developer Response
Hi Shelton, can you contact us using our Social Media channels please? So we can check your connection in detail... https://m.me/proximus (Facebook) or https://twitter.com/messages/compose?recipient_id=proximus (Twitter). Best regards, Dave - MyProximus Team
My Connection Is HORRIBLE!!!
10/02/2021
Shelton US

Everyday I experience intermittent service fore no reason. Devices drop of of the WiFi Connection fore no apparent reason and the connection in my apartment is awful. Realistically, for a service provider in a top tier nation the company should be ashamed. However, the staff at your call centers always does strive to get to the root cause of a problem so your company does have some good qualities to be admired. But realistically your product does need improvement…
Developer Response 10/05/2021
Hi Shelton, can you contact us using our Social Media channels please? So we can check your connection in detail... https://m.me/proximus (Facebook) or https://twitter.com/messages/compose?recipient_id=proximus (Twitter). Best regards, Dave - MyProximus Team

Discover what's new! Explore articles and videos on topics such as AI, technology, screen time, tips and guidance. Enjoy the renewed For You loyalty program with For You Wednesday, featuring a new game and exclusive benefits every week. Managing your products and services is now easier thanks to improved navigation. We also simplified account management for users with multiple accounts and made general performance improvements and bug fixes.

Version 6.17.0 3d ago

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Identifiers
- Usage Data
Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Identifiers

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Proximus
Size: 159.9 MB
Category: Utilities
Compatibility: Requires iOS 13.4 or later.

iPhone
Requires iOS 13.4 or later.

iPad
Requires iPadOS 13.4 or later.

iPod touch
Requires iOS 13.4 or later.

Apple Vision
Requires visionOS 1.0 or later.
Location: This app may use your location even when it isn’t open, which can decrease device battery life.
Languages: English and 3 more

English, Dutch, French, German
Age Rating: 4+

4+

Learn More

Infrequent
Contests