Lotte Online Duty Free unveils new inclusive shopping experiences.
Meet the most powerful duty free brand in Korea and enjoy the new mobile duty free shopping paradise faster and easier for everyone.
AC
[High quality features and services]
1. AI SERVICES: Makes the customer’s shopping experience smarter and more convenient.
2. IN-STORE SERVICES: Improves the customer’s in-store shopping experience with different mobile shopping services such as brand store visit reservation, mobile queue ticket, and self-checkout services.
3. HOME: Offers unmissable chances Lotte Duty Free prepares for their customers..
4. TREND: Shows different visual and product curations created by Lotte Duty Free editors.
5. EVENT: Helps customers navigate online and in-store promotions more comfortably.
6. SALE: Presents today’s deals, glitching deals, and other money saving special deals.
7. RANKING: Gives a special duty free shopping guide that helps customers shop more quickly and easily.
■ App permissions
Lotte Duty Free observes and is bound by Paragraph 2, Article 22 (Gathering and Handling of Personal Information) of the Act on Promotion of Utilization of Information and Communications Network. Please read the following details and give your consent for access, collection, and use of your personal information by Lotte Duty Free in accordance with the Network Act+E27. The Lotte Duty Free App will only access, collect, and use the following information with your consent for the purposes stated. You can change your app permissions whenever you want. Additional permissions are not required to use the Lotte Online Duty Free App.
[Additional]
- Notification: notifies deals, offers, promotions, and recommendations
- Biometric authentication : Sign in using biometric authentication.
- Camera: uses the device’s camera to read QR codes and scan your passport details pages.
- Photos, media, and files: uses photos in the device.
- Microphone/speech recognition: enable voice search
- Location: for in-store checkout.
※ Customer service center
Online shopping: +82-1688-3020
09:00 to 18:00 (KST)
- DUTY 4 EARTH Lotte Duty Free
I honestly think the app is pretty easy to use to check orders and use to pick up items at the airport. I do wish it was a bit easier to navigate and not as laggy. So that’s why I would give 4 stars. Hopefully it will improve over time.
Extra discounts
Lizbettev
I love the LOTTE Duty Free app. I used this while I was in Seoul, and it made my duty free shopping so much easier. I preordered all of the items I wanted through this app (for pickup at my departure terminal), instead of having to fight through the crowds at the regular stores, and the prices are so much better on the app! There are constantly promotions going on for most brands (except for the really high end ones), that can give up to 30% off! The only thing I did notice is the app is slow to respond, when using it in both USA and in a Seoul. However, it is totally worth it. Helped me save so much money, as well as to buy all the KBeauty items I wanted at such a decent price!
Super convenient and amazing
mochabeanns
Makes duty free shopping so much easier! I only found out about this app like a day before my departure. I wouldn’t have to navigate through numerous stores and around the crowds if I knew they had this app and the products I want are available at duty free. And I visited the duty free store twice and it was so crowded and hectic. Also makes shopping so much more convenient because you can compare prices with the products you find in the stores.
Developer Response
Hello, Super convenient and amazing customer, We will continue to make our efforts for your pleasant and convenient shopping.Please use it a lot in the future. Thank you! :)
Really easy to use
mchan005
I love The lotte app!! It is easy to use and has tons of coupons everyday!! it is very convenient that you can use the app to compare prices with local cosmetic stores as you shop, also you can easily pick up the products from the airport which is very fast and convenient and time saving that you won’t need to worry about tax refund. I will definitely all my friends going to shop at lotte duty free to download this app before visiting Korea.
Developer Response
Dear mchan005, thank you for sharing your feedback with us.We are commited to customer satisfaction and value your opinions.Thank you for your support. :)
Performance and stability improvements
We look forward to providing you with the best possible service.
Version 8.3.84
The developer, Lotte Duty Free Shop, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Contact Info
Contacts
User Content
Search History
Identifiers
Diagnostics
Other Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Financial Info
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Lotte Hotel DFS Co., Ltd.
Size
106.5 MB
Category
Shopping
Compatibility
Requires iOS 15.0 or later.
iPhone Requires iOS 15.0 or later.
iPad Requires iPadOS 15.0 or later.
iPod touch Requires iOS 15.0 or later.
Apple Vision Requires visionOS 1.0 or later.
Location
This app may use your location even when it isn’t open, which can decrease device battery life.
Languages
English and 5 more
English, Japanese, Korean, Simplified Chinese, Traditional Chinese, Vietnamese
Age Rating
4+
4+
This app is rated 4+ with content restrictions.
Some content may be rated higher, and may therefore be restricted and managed by the developer through in-app controls.
