Play24

Name: Play24
Rating: 4.6 (4335 reviews)
Author: P4 sp. z o.o. operator sieci Play

Manage your account

Free

4.3K Ratings
Ages

4+
Years
Category

Utilities
Developer

P4 sp. z o.o. operator sieci Play
Language

EN
+ 2 More
Size

115.6
MB

Do you use Play or Virgin Mobile? Download the Play24 app and discover that everything you need is in one place! Manage your services, pay bills, and access new offers – always at your fingertips, wherever you are. Manage your services in the app • All your services – phone, mobile internet, fiber, TV – in one place, no switching between apps. • Home internet – change your Wi-Fi password, check connected devices, set up parental controls – easily and intuitively. • Activate eSIM and use services on your smartwatch too. • Check your account balance, data usage, service validity dates and contracts – all in one place. • Enjoy offers tailored especially for you. Top up your account, pay your bill • Choose convenient payment methods: BLIK, Apple Pay, or online transfer. • Set up automatic payments so you never miss a deadline. • View your activity history, data usage, and balance. • Pay safely and stress-free – in just a few seconds. Buy more internet, TV and more... • Order fiber internet or a TV package with your favorite channels – without leaving home. • Buy and activate a new prepaid number, e.g. for your child – in just moments, no paperwork. • Add extra packages – like PLAY NOW or antivirus protection – in just a few taps. Help is always with you • Don’t know how to set something up? We’ll guide you step by step – it’s easy in Play24. • Need support? Chat with us in the app – we’re here to help. Your opinion matters Help us improve Play24 – write to us with your suggestions: play24@play.pl Like the app? Rate us in the store and let us know what features you enjoy most. Let’s Play!

Ratings & Reviews

4.6

out of 5

4.3K Ratings

Romix
01/06/2023

romix_pro
Good app, many important functions, easy to read status of package and what is left. Super useful description of packages and ordering from inside app. Very easy topping up amount, especially if you have apple pay. The only reason I came to write the review is that app does not show internet usega of last two days. Hope developers can fix that.
Romix
01/06/2023

romix_pro

Good app, many important functions, easy to read status of package and what is left. Super useful description of packages and ordering from inside app. Very easy topping up amount, especially if you have apple pay. The only reason I came to write the review is that app does not show internet usega of last two days. Hope developers can fix that.
Still NO English app version or customer support
09/12/2023

mlla3560
I’m fine with copying and translating each page, but your website lacks functionality and the app won’t allow me to copy text so I can paste it into a translation service. I can’t understand anything at all on the app and can’t even sign in to the website because it immediately disables Google Translate as soon as I hit the login button. I just want to transfer my Play phone # to a different carrier who offers English support, but your chat doesn’t offer English support. The only way to get help in English is to make a telephone audio call, which isn’t possible if you’re hearing impaired because IP relay doesn’t work in Poland. How hard is it really to offer a version in English like every other carrier in Europe, or to at least stop blocking copy/paste functionality? So frustrating! I wish I had never set up an account with Play, but all my government accounts now use this # and I can’t seem to transfer the # to another carrier.

Developer Response
Thank you for your suggestion. We are constantly developing the translation of the application, so we hope that subsequent versions will meet your expectations. If everything works fine apart from this issue, can we count on a slightly higher rating?
Still NO English app version or customer support
09/12/2023

mlla3560

I’m fine with copying and translating each page, but your website lacks functionality and the app won’t allow me to copy text so I can paste it into a translation service. I can’t understand anything at all on the app and can’t even sign in to the website because it immediately disables Google Translate as soon as I hit the login button. I just want to transfer my Play phone # to a different carrier who offers English support, but your chat doesn’t offer English support. The only way to get help in English is to make a telephone audio call, which isn’t possible if you’re hearing impaired because IP relay doesn’t work in Poland. How hard is it really to offer a version in English like every other carrier in Europe, or to at least stop blocking copy/paste functionality? So frustrating! I wish I had never set up an account with Play, but all my government accounts now use this # and I can’t seem to transfer the # to another carrier.
Developer Response 04/25/2024
Thank you for your suggestion. We are constantly developing the translation of the application, so we hope that subsequent versions will meet your expectations. If everything works fine apart from this issue, can we count on a slightly higher rating?
Sure it works great if you speak Polish
11/03/2021

Fatty McGlinchy
Had some trouble with the app, but I imagine most of that is because of my lack of Polish. I go into the store a lot, and they can be great, but you can’t get the same deals without the app. The fact that you can be charged in between selecting and paying for a packet and it being activated up to 24 hours later is very inconvenient. I lost 40 zł that way yesterday. 🤷‍♂️ The chat function won’t let you paste so even if you are using Google translate to help in your chat you have to retype everything in the chat field.
Sure it works great if you speak Polish
11/03/2021

Fatty McGlinchy

Had some trouble with the app, but I imagine most of that is because of my lack of Polish. I go into the store a lot, and they can be great, but you can’t get the same deals without the app. The fact that you can be charged in between selecting and paying for a packet and it being activated up to 24 hours later is very inconvenient. I lost 40 zł that way yesterday. 🤷‍♂️ The chat function won’t let you paste so even if you are using Google translate to help in your chat you have to retype everything in the chat field.
Terrible app for English speakers
11/24/2021

Honey Not Working
I’m an English speaker living in Poland so this application is impossible for me to use. Don’t understand anything when I try to use Play on my phone, and there’s no way to change the message alerts from Polish.
Terrible app for English speakers
11/24/2021

Honey Not Working

I’m an English speaker living in Poland so this application is impossible for me to use. Don’t understand anything when I try to use Play on my phone, and there’s no way to change the message alerts from Polish.

Buying your first Play prepaid SIM card? Now you can do it online with video verification – quickly and without unnecessary formalities. We’ve also improved the process of buying another number, making it simpler and more intuitive. Update the Play24 app and check it out!

Version 11.8.0 Feb 26

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Contacts
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: P4 sp. z o.o. (Play)
Size: 115.6 MB
Category: Utilities
Compatibility: Requires iOS 15.0 or later.

iPhone
Requires iOS 15.0 or later.

iPad
Requires iPadOS 15.0 or later.

iPod touch
Requires iOS 15.0 or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English and 2 more

English, Polish, Ukrainian
Age Rating: 4+

4+

Learn More

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