this app only for Chinaese users ，because this app is for Asia region， this US number +1 was not work on America， and you need Chinese number +86， You must go through private document authentication, that is, a document that can prove your identity, to use this software normally, otherwise, you buy something, you don't know who this person is, then the risk of the transaction skyrockets.

The people that use this app are untrustworthy and liars. I’ve purchased products that weren’t as advertised then returned the product and the seller refuse to issue my refund and then blocked me probably three times now. I’ve had six transaction went something like this. The seller stated the product was almost brand new, I received the product and it was heavily scratched or broken, I took photos and posted them to the seller, return the watch with a tracking number, the seller took photos of the object and said they cleaned it, I told them that I no longer live at the previous address and you can’t clean scratches so I didn’t want to object. Even with all that proof in our chats, I was still unable to receive a refund when contacting customer support. I’ve bought 20 things with this app and been lied to or mislead about the condition of the product 20 times. I’ve never once received a product that was as described. So the community is pretty much untrustworthy. The app crashes constantly. And the technical support is nonexistent. The technical support will argue with you over things that don’t actually matter and are actually related to the final outcome. Like once I moved and didn’t have the same address so customer support wanted to know why I moved. That has nothing to do with when I originally bought the watch it was damaged. I sent the watch back before I moved. It’s just not related yet customer support thinks that’s a reason for me to not receive my refund. But I moved a month and a half after I had already mailed the watch back how does that change anything. They don’t resolve any issue. So I am giving you my best advice, never use this app.

I have the app for months before my first attempt to purchase. The first time I ask information about a sofa, I was banned for no reason and I need to provide my personal ID or passport to unlock the account. I canceled the account and try again to purchase a shelf, they banned me after I paid for it. Once I am banned, I cannot see the shipping info of my purchase, I cannot email see my idThe customer service is not too helpful keep asking for an user Id I cannot see. And the ban is permanent unless I give out my personal ID or passport number with a photo of my ID and Passport. I finally gave in so that I can see the shipment.The follow up phone call from the customer service really tipped off my nerves. She said my account was banned because my account was at risk, but she failed to provide info about the risk they are talking about. I only see my personal information is at risk with these kind of people handling my personal data.USE THE APP ONLY THIS IS THE ONLY LAST RESOURCE !!!!

I was surprised when I found today’s update had fixed the bug I just reported yesterday. I am definitely sure that it was not a coincidence because this bug had been there for a long time - since another update a few months ago. I was also surprised by 闲鱼 team’s efficiency and sense of responsibility. Thank you, 闲鱼 team. You are so lovely.