WaiterOne Remote
Your device as extra handheld
Free · Designed for iPad
WaiterOne Remote is the companion ordering app for WaiterOne POS. Use an iPhone or iPad to take orders at the table, manage tables and tickets, process payments, and send orders to the kitchen or bar.
Remote requires a main WaiterOne installation. It manages products, staff, printers, payments, reports and data. Remote is not a standalone POS. Connect over your local network to keep service fast and orders flowing.
more Working with the WaiterOne app is fast, intuitive, and reliable.
Working with the WaiterOne app is fast, intuitive, and reliable.
This app is awesome for a small restaurant or five-star dining. This app is very reasonable for all great things it has to offer. But what blew my mind about this product is the online support that I got. They replied to my email and fix my problem in less than one hour I was so shocked by this but I didn't think that it could've easy so I waited 24 hours to make sure. And they emailed me back to make sure my system was working and to follow up even though I did not respond to two other email that they sent me. I would recommend this product to everyone I know in the restaurant business because we all know how hard it is to get good technical support in such a speedy and good minor. YOU GUYS ARE THE BESTFrom Island Fiya.
This app is awesome for a small restaurant or five-star dining. This app is very reasonable for all great things it has to offer. But what blew my mind about this product is the online support that I got. They replied to my email and fix my problem in less than one hour I was so shocked by this but I didn't think that it could've easy so I waited 24 hours to make sure. And they emailed me back to make sure my system was working and to follow up even though I did not respond to two other email that they sent me. I would recommend this product to everyone I know in the restaurant business because we all know how hard it is to get good technical support in such a speedy and good minor. YOU GUYS ARE THE BESTFrom Island Fiya.
Doesnt let you create your own menu, show tables etc..
Doesnt let you create your own menu, show tables etc..
Added
• All five WaiterOne price levels are now available in Remote, with matching product prices, discount percentages, search values, and blue, orange, red, purple, and indigo indicators.
• Percentage-discount modifier buttons downloaded from WaiterOne now show the active percentage and apply it to the selected or latest product, including quantities, returns, and matching VAT/TAX treatment.
• Support diagnostics can now be emailed from Remote Settings with a verified database snapshot, current log, and communication report attached.
• Current ticket lines can now be split or merged using swipe actions or double-tap shortcuts.
Fixed
• Stock-tracked product taps now update the order, product quantity, and stock badges together with the button click while Remote confirms the reservation in the background.
• One Remote can no longer unexpectedly change another Remote's logged-in employee or open ticket when staff log in, register time, open tables, or split tickets at the same time.
• Product quantity badges no longer appear on payment buttons that share the same internal identifier.
• Remote no longer crashes when downloading or opening an old-school table layout that contains a table without a name.
• Ticket row swipe actions now stay open reliably on older iPads, preserve the selected line, and respond faster when deleting, voiding, duplicating, or reordering products.
• Open-text product buttons now keep the text field and action buttons clearly visible above the on-screen keyboard.
1.5.16 Aug 26
### Added
- Remote product buttons can now show downloaded stock badges, refresh stock after login or returning to the app, and reserve stock immediately when products are selected.
### Fixed
- The "Open table/tab from other users" permission now also applies when staff use Remote.
- Downloaded stock quantities now appear on Remote product buttons and refresh immediately when stock changes.
- The iPhone Ticket tab now opens directly at newly added products without visibly jumping from the top to the bottom.
1.5.15 Jul 24
### Fixed
- The locked screen now shows the real first product page through its translucent background instead of placeholder buttons.
- Product jump and return buttons now switch to their destination page correctly on iPhone.
1.5.14 Jul 17
### Fixed
- Selected product quantities on buttons now match WaiterOne's font, size, placement, and contrast.
- iPhone product pages now open smoothly and remain responsive when switching between the Order and Ticket tabs.
- Returning from the Ticket tab now restores the previous product page before it becomes visible.
- Product page swipes now use the same spring timing and settling motion as WaiterOne.
- Current order product rows now keep the matching Delete and Duplicate actions open when swiped, without delaying row taps.
- Remote product buttons now match WaiterOne's sizing and rounded styling more closely, and keep complete product names readable on iPhone and iPad even when large button fonts are configured.
1.5.13 Jul 16
### Added
- Open tables can now be dragged over the floorplan arrows and moved to a destination table on another floorplan.
### Changed
- Remote now uses one consistent order and ticket interface across iPhone and iPad.
### Fixed
- The iPhone unlock keypad now keeps its numbers and letters readable when a custom font is configured.
- Product pages now preserve configured images, gradients, button indicators, and course colors while keeping prices off navigation-only buttons.
- Product page navigation now honors Disable Swipe, allows horizontal page swipes to start directly on a button, and preserves two-finger quantities and the empty-page Ticket shortcut.
- Remote now opens directly into the current interface instead of briefly showing the previous layout at launch.
- New-style floorplans now remember each waiter's zoom and position separately for every floorplan and restore the view accurately.
- The Suite button now remains available after waiter login without requiring a selected table, including for temporary tables and clients.
- Test Print in Remote now sends a printer test to every active printer configured in WaiterOne.
- Tip payment methods now turn an existing overpayment into a positive tip instead of increasing the change due, and start at zero when no overpayment is available.
1.5.12 Jul 15
### Changed
- SumUp SDK updated to version 7.1.2.
### Fixed
- SumUp payments in Remote now send the exact ticket amount to the payment terminal, avoiding occasional one-cent differences such as 20.20 showing as 20.19.
- SumUp login and settings in Remote now initialize the SumUp connection before opening SumUp screens, so newly enabled SumUp no longer needs an app restart.
1.5.11 Jul 10
### Fixed
- Remote now keeps large product button menus more responsive by using smaller button images, preloading jump pages, and releasing off-screen pages after browsing settles.
- Negative iPhone ticket totals now show the VAT/TAX amount as negative and red.
- The iPhone ticket total now stays readable when currency labels are long.
1.5.10 Jul 5
### Fixed
- Open tables carried into a new business day no longer show orange or red table attention icons in Remote.
- Remote POS product button pages no longer jump back to the first page after selecting a table and swiping to another page.
- Remote POS product pages now stay more responsive when swiping or jumping between button pages, especially on menus with product images.
### Changed
- The communication diagnostics screen now lists ping tests in transport order and labels the UDP ping test clearly.
1.5.9 Jul 3
### Fixed
- Remote product entry now stays faster with large product databases.
### Changed
- SumUp SDK updated to version 7.1.1.
1.5.8 Jul 1
### Fixed
- Ticket Sort + Crunch on Remote now keeps modifiers attached to the correct products.
- Payment buttons no longer show product quantity badges before a payment is entered.
- Remote login time registration button text now stays readable when selected in light mode.
- Remote login screen now updates to the downloaded font immediately after downloading button data.
1.5.7 Jun 30
### Fixed
- Remote product button pages now keep all buttons visible when returning to a page or rotating the screen.
- Remote POS table/client chooser section titles now sit clearly below the search field.
1.5.6 Jun 29
### Changed
- Remote POS table/client chooser rows are now more compact and no longer show chevrons, so more tables fit on iPad screens.
### Fixed
- Remote POS table/client chooser section titles now sit clearly below the search field.
- Remote login buttons now play the same click and delete sounds as the rest of the app.
- Remote login unlock is now faster on large product/button databases by avoiding unnecessary button catalog refresh work.
- Remote floorplans now keep automatic first-fit views separate from waiter zoom memory, including after logout.
1.5.5 Jun 28
### Fixed
- Remote German labels now better match WaiterOne wording for time registration, receipts, test print, and tab bar titles at startup.
- Remote POS product buttons now stay responsive during fast repeated taps, especially with image buttons and busy tickets.
1.5.4 Jun 26
## [1.5.3] - 2026-06-25
### Added
- Settings > UI now includes an option to hide the small button badges for jumps, modifiers, open price/text, and courses.
- Remote now shows small TX/RX activity indicators while communication methods are enabled, making network activity visible during downloads and ordering.
- The button download screen now shows live communication status, including sockets, P2P, APN, waiting, and no-response states.
### Changed
- Improved Remote floorplan navigation so the floorplan name and arrows use the table screen itself, and single-floorplan setups stay cleaner.
- Remote floorplans now extend table content into the remaining top status strip for more usable table-screen space.
- Improved table plan labels so long table names wrap correctly and time/total badges remain readable.
### Fixed
- Improved button download reliability by falling back between sockets, P2P, and APN when the first communication path does not answer.
- Button downloads no longer show a blocking error alert when WaiterOne does not respond; the download screen now updates its status and closes cleanly.
- Successful button downloads no longer ask staff to update button images afterward.
- Fixed Remote open price/open text and payment popups to match WaiterOne behavior and layout.
- Fixed Remote floorplans so each waiter keeps a separate in-memory zoom and position per floorplan.
- Restored the subtle visual difference between previous table ticket entries and newly added products.
- The iPad Remote POS now keeps the last ticket total visible after Order, Bill, and Pay, including change-due color, so staff can give cash back as before.
- Remote tab bar badge counts now remain readable on red selected tab labels.
## [1.5.2] - 2026-06-23
### Changed
- Remote data downloads now select one transport per request, preferring sockets, then P2P, then APN, to avoid competing responses when multiple transports are enabled.
### Fixed
- Improved large Remote button downloads for product databases with many buttons.
- Fixed Settings communication diagnostics screens so they stay in the iPad Settings detail pane and stop above the tab bar.
- The buttons on the split table screen looked a bit weird.
- Split bill tables now keep their scroll position when moving items between bills.
- Tab bar icons now remain visible when a waiter color makes the tab bar background black on iPadOS 26.
- Fixed a brief yellow flash when opening the new-school table plan on iPad.
## [1.5.1] - 2026-06-22
### Fixed
- Tabbar buttons were not visible when color of the waiters was dark.
- The POS table/client chooser shows recent tables/clients, keeps them visible in the full list, and can delete recent tables/clients.
### Changed
- Remote now follows WaiterOne's downloaded setting for hiding the POS product search button.
1.5.3 Jun 25
### Added
- Socket Mobile scanner support.
- Remote attendance/time-clock support, including work in/out, breaks, open shift handling, and user work status checks.
- Remote hold order support, including hold status on tables.
- Remote table move support.
- Suite requests can now be sent from Remote.
- WaiterOne business name is now shown on the Remote unlock screen.
- Text user codes are now supported during Remote login.
- Biometric unlock/login support has been improved.
- Belgian FDM/fiscal support aligned with WaiterOne changes.
- Foundation for the new iPad Remote POS layout.
### Changed
- SumUp library updated. Now version 7.1.0.
- SumUp tipping percentages are downloaded from WaiterOne.
- SumUp ticket amount and covers tip rules are downloaded from WaiterOne.
- SumUp amount tip rules now use the standard tip percentages below the amount threshold.
- Pin Vandaag support expanded with terminal type selection and improved payment terminal handling.
- Payment methods now open directly from Pay on iPhone.
- Amount/payment screens have been visually improved and made more consistent.
- Button image synchronization has been improved.
- Button image drawing, resizing, and price display have been improved.
- Table screen refresh behavior has been improved.
- Table screen space usage has been improved.
- iPad POS pane, Settings split pane, and tab bar layouts have been improved.
- iPhone visual polish has been improved.
- Remote communication logging and diagnostics have been improved.
- Localization catalog and translations have been updated.
### Fixed
- Fixed ticket footer crash during snapshot refresh.
- Fixed payment multiply key and ticket row swipe actions.
- Fixed Remote table fiscal context/VAT handling.
- Fixed locked startup product button backdrop.
- Fixed image sync warning before the first download.
- Fixed image button layout issues during page resize.
- Fixed iPad tab bar layout issues.
- Fixed login/tab bar color issue after an incorrect user password.
- Fixed crash/warning issues around floor plans and alerts.
1.5.0 Jun 21
### Changed
- How we manage the user floorplan.
1.4.33 12/02/2025
### Fixed
- Crash when adding a new table.
1.4.32 11/24/2025
IMPORTANT: Please update also the main app WaiterOne.
### Changed
- Improved communication with main app.
1.4.31 11/17/2025
### Fixed
- Crashed when running on iPod touch.
1.4.30 07/31/2025
### Changed
- SumUp library updated. Now version 6.1.2.
- Zettle library updated. Now version 4.43.1.
1.4.29 07/30/2025
### Changed
- SumUp library updated. Now version 6.1.1.
- Zettle library updated. Now version 4.32.1.
### Fixed
- When working with lots of tables in new school table plan, some tables on the right could not be selected.
- Crash when logging in to SumUp in the settings on the iPad.
- Zettle bug 0.01 stayed unpaid.
1.4.28 07/28/2025
Urgent bug fixes.
1.4.27 07/05/2025
Urgent bug fixes.
1.4.26 06/29/2025
### Fixed
- Urgent Communication bugs.
1.4.25 06/27/2025
### Fixed
- Urgent bug fixes so the remotes can see table updates.
1.4.24 06/22/2025
Added
• All five WaiterOne price levels are now available in Remote, with matching product prices, discount percentages, search values, and blue, orange, red, purple, and indigo indicators.
• Percentage-discount modifier buttons downloaded from WaiterOne now show the active percentage and apply it to the selected or latest product, including quantities, returns, and matching VAT/TAX treatment.
• Support diagnostics can now be emailed from Remote Settings with a verified database snapshot, current log, and communication report attached.
• Current ticket lines can now be split or merged using swipe actions or double-tap shortcuts.
Fixed
• Stock-tracked product taps now update the order, product quantity, and stock badges together with the button click while Remote confirms the reservation in the background.
• One Remote can no longer unexpectedly change another Remote's logged-in employee or open ticket when staff log in, register time, open tables, or split tickets at the same time.
• Product quantity badges no longer appear on payment buttons that share the same internal identifier.
• Remote no longer crashes when downloading or opening an old-school table layout that contains a table without a name.
• Ticket row swipe actions now stay open reliably on older iPads, preserve the selected line, and respond faster when deleting, voiding, duplicating, or reordering products.
• Open-text product buttons now keep the text field and action buttons clearly visible above the on-screen keyboard.
more Version 1.5.16 Aug 26
Data Not Collected The developer does not collect any data from this app.