Updated review after years of using. I STILL feel the same way. This is the best, most useful & beneficial app I have. All these reviews bemoaning having to update every month are ridiculous. Do people not understand the updates happen because of compatibility issues with company policies & changes? What a bunch of crybabies. Good golly. CrewBid is absolutely the best way to bid for Southwest crew members. There is a little bit of a learning curve to get the hang of how everything works, but once the system is learned, there are so many benefits. There are so many filtering and sorting options built in that it’s possible to pull up pretty much limitless combinations of preferences without having to stare for hours at your screen, writing down possible choices and making your brain hurt. This app does the work for you. Bidding has never been easier for me & I get much better lines because of it. The only problem with it as far as I’m concerned, is that I didn’t think of it!

This app is a great tool. Must be updated before EVERY bidding cycle. So be sure to update it before trying to access the bid packet. Any time you look away from the app, it will make you reboot, once you get the main screen up it will ALWAYS check for subscription, and god forbid you are on the plane! You will never get to look at the bid packet. Stop checking subscription each time you open the app. Sometimes you can submit bids in flight sometimes you can’t. This app needs to rely LESS on internet connectivity once the bid packet is downloaded so we can use the app during flight. My other gripe is once you add lines to your bid there is no way to group select if you want to move a set of lines you must click each line twice in the selection circle, one by one. You can’t hold and highlight several lines to move them. Once awards are out, when you are on the award page and click to check awarded line, if you X out and go to the main awards page… sometimes you get stuck there and cannot click the x to close the awards, or the arrow to check a new awarded line… you must close the app and reopen it. I love the filters, they are very useful once you can learn how to manipulate them to your advantage. Overall the app is useful but can be very frustrating when you are not on the ground, I feel it should rely LESS on constantly “subscription checking” and should just load once it’s checked your subscription the first time and the packet is downloaded. A lot of people using this app must have access to this tool while in the air.

Ok so yes there is an update almost every month..... this WORLD is ever changing EVERY DAY!!! I have been using this app since its inception, and I have never in 22 years got this much pay (pre Corona Virus Of course) on my vacation EVER! And the customer service is AMAZING!!!!! He has called me from wherever in the world as soon as absolutely possible!!! I will never give up my CREWBID! EVER! And the fact that it’s ‘in the family’ old school Southwest Airlines, it doesn’t get any better!! Get over the UPDATES!! It took me 20.5 seconds just now SERIOUSLY!?!? And no I’m never giving out his phone number because I didn’t save it and I don’t have permission BUT if he CAN and not flying an AIRPLANE, he will give you the exact same amazing customer service our company is legendary for!!! You won’t regret this app....awkward the first bid, BUT READ ALL OF THE TIPS AND TUTORIALS AND DONT PANIC LAST MNUTE FROM A HOTEL WITH HORRIBLE INTERNET!!! Anyways....the second month....I honestly don’t know how I lived WITHOUT IT!!! It’s AMAZING and allows a single mom more time with her son!!!

Even as a professional complainer, I have a hard time finding anything wrong with this app. Most of the 1 star reviews are due to frequent updates to the app. These people leaving poor reviews are lazy ignoramuses. It takes 2 seconds to update the app, and I would guess many of the updates are due to ham-fisted SWA I.T. changes that require app changes.