Find my Phone - Family Locator 4+

It doesn’t work. Keeps showing my husband currently being at places he left hours ago. I see him walking in the house and this useless app shows him in another State. It’s only gotten worse and worse. I’m deleting this app . There are many much more reliable family tracking apps. I hope they fix whatever problems they have . I am done waiting for their fixes.
PS. Notice all the good reviews are years old. This app is nothing like it USED to be. It’s garbage now.

We understand that the app didn't work as you expected. Thank you for letting us know about it. Please drop us a line at help@family-locator.com telling a little bit more about your issue. We'll be glad to assist you with it.

Years ago I paid $15 (it was a lifetime subscription then, not reoccurring) for this app to be able to keep track of my teenager. It worked great then. It would update in the background, the zones I set up worked nearly flawlessly, and every time I opened the app it would load locations of family members almost instantly. This app would even let you see a family members movements for a specific day. So you could see if they took the train, where they stopped and for how long, and what routes they took. Very convenient to keep track of kids. Now, it only works if you have the app open, which makes it useless. If a family member doesn’t just keep the app open, it is no longer able to locate them. Before you ask, yes I have it enabled to update in the background and location services on even when the app is closed, on each family members phone. I have checked this so many times that I can’t keep count in the last few years hoping that it would start working again. Even if it was free it’s not worth it. It doesn’t track anything. It used to be so good… Now I have my elderly mother living with me and I’d love to have this app working like it used to so that I could keep track of where she is when she’s out alone in case something happens. Oh well. I guess I got my $15 out of it when it worked, just too bad it is just a waste of space now.

We are sad to know that your experience on the app was not satisfactory. Please share your issue with us at help@family-locator.com and we will look into it at the earliest.

I first tried to sign up for one week $6.99 Within minutes, I had another charge of $9.99 A few minutes later, I had a 50 Cent charge for God knows what. I sent a message to Support asking why are they illegally billing me? And screenshot of my transactions. No response. I got their contact number from the bank with the transactions occurred. I left several voicemails no response. They’re disclaimer says you cannot cancel subscription unless there’s a hardware error or something wrong with the program so no refunds. it did not mention illegal billing to get a refund. Having my bank refuse and Block further transactions from this company. Next is a Complaint to BBB.

Update: They responded…unsatisfactory. The key point when my Apple Pay is charged for anything I have to double click to confirm.!!!
I got the double click for the $6.99. But nothing for the $9.99?!?!? What is going on here? Ghost ripoff out of my bank account? nowhere during the sign-up process was the $9.99 mentioned they just took it out of my account. I am requesting a refund immediately through this update for both the $6.99 charge and the ghost $9.99 charge that I never authorized!!!

Hello, Thank you for sharing your feedback. We take your concerns very seriously and want to ensure full transparency regarding our pricing. We understand that unexpected charges can be frustrating, and we appreciate the opportunity to clarify our billing process. As mentioned on the payment page the initial charge is part of a promotional offer, after which the subscription will renew at the standard rate unless canceled. You can cancel your subscription on your phone's settings or contacting us. Note that deleting the app doesn't cancel the subscription. For a refund request or any questions, contact us at help@family-locator.com Thank you for your understanding, Family locator team