PortalConnect

Name: PortalConnect
Rating: 1.3 (36 reviews)
Author: Hello Health, Inc.

Medical

Free · Designed for iPad. Not verified for macOS.

36 Ratings
Age Rating

4+
Years
Category

Medical
Developer

Hello Health, Inc.
Language

EN
+ 1 More
Size

9.8
MB

Welcome to PortalConnect, a free app that allows you to use your mobile phone to access your personal health record as well as:   • Engage in secure messaging with your physician  • Review library files shared by your physician • Review notes from your past appointments   PortalConnect requires a subscription service. Check with your physician’s office for details on how to enroll.   Making Health Care Easier  --  With access to your personal health record (PHR) through PortalConnect, you can quickly recall past procedures, physician recommendations, lists of your current and former medications and much more.   Need help?  --  Visit the Website at https://portalconnect.net, send an email to info@portalconnect.net or contact the team at 1-866-779-1526.

Ratings & Reviews

1.3

out of 5

36 Ratings

Not user friendly
01/16/2023

Magnet2012
This appt is not user friendly. You cannot make appointments nor reply to a message. To access another family member, you have to log out and sign back in. You can only use a computer to log in on the website-you cannot use a mobile device to log in. It’s very frustrating since we live with mobile devices and do not carry laptops or desktops with us. Please get this fixed.
Not user friendly
01/16/2023

Magnet2012

This appt is not user friendly. You cannot make appointments nor reply to a message. To access another family member, you have to log out and sign back in. You can only use a computer to log in on the website-you cannot use a mobile device to log in. It’s very frustrating since we live with mobile devices and do not carry laptops or desktops with us. Please get this fixed.
Newer reviews
05/14/2020

Csmith2192
Just downloaded this app today and happy with it so far. No crashes or issues logging in. Appears to run like other medical portals. I noticed that many of the reviews for this app are older, especially the bad ones- so I’m assuming the issues experienced by others have now been fixed. It would be nice if I could update my own profile page and add my own picture as this data would not comprise the current terrify of the medical data being entered by my doctor.
Newer reviews
05/14/2020

Csmith2192

Just downloaded this app today and happy with it so far. No crashes or issues logging in. Appears to run like other medical portals. I noticed that many of the reviews for this app are older, especially the bad ones- so I’m assuming the issues experienced by others have now been fixed. It would be nice if I could update my own profile page and add my own picture as this data would not comprise the current terrify of the medical data being entered by my doctor.
Very helpful
08/14/2019

LBinAL
I’m so glad to have this service. I can see all my child’s records in one place and it’s extremely helpful to be able to send messages to her doctor when it’s a non-urgent issue. The people complaining about the app probably just have terrible doctors - it isn’t the app’s fault if your doctor doesn’t use it properly.
Very helpful
08/14/2019

LBinAL

I’m so glad to have this service. I can see all my child’s records in one place and it’s extremely helpful to be able to send messages to her doctor when it’s a non-urgent issue. The people complaining about the app probably just have terrible doctors - it isn’t the app’s fault if your doctor doesn’t use it properly.
User-non-friendly
06/17/2022

AHavens1
This app is called Portal Connect but since it links to Hello Health, my password cannot be saved for the app. I have to manually access the password on my phone or type it in every time. It doesn’t notify me in the phone about messages, only via email. It doesn’t remind me of appointments or allow me to add them to my calendar. It simply wasn’t working. Needed an update, but didn’t have the simple courtesy to tell me so (every other app does). AND has the audacity to charge me $200 annually to keep in touch with my doctor. She chose this app, and doesn’t have the bandwidth to change it. Such a shame they are ripping off patients and doctors. Use some of that money to make the app work well, please.
User-non-friendly
06/17/2022

AHavens1

This app is called Portal Connect but since it links to Hello Health, my password cannot be saved for the app. I have to manually access the password on my phone or type it in every time. It doesn’t notify me in the phone about messages, only via email. It doesn’t remind me of appointments or allow me to add them to my calendar. It simply wasn’t working. Needed an update, but didn’t have the simple courtesy to tell me so (every other app does). AND has the audacity to charge me $200 annually to keep in touch with my doctor. She chose this app, and doesn’t have the bandwidth to change it. Such a shame they are ripping off patients and doctors. Use some of that money to make the app work well, please.

Bug fix

Version 1.5.45 04/10/2025

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Hello Health, Inc.
Size: 9.8 MB
Category: Medical
Compatibility: Requires iOS 12.0 or later.

iPhone
Requires iOS 12.0 or later.

iPad
Requires iPadOS 12.0 or later.

iPod touch
Requires iOS 12.0 or later.

Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English and Spanish
Age Rating: 4+

4+

Learn More