Chemung Canal & Capital Mobile

Name: Chemung Canal & Capital Mobile
Rating: 4.7 (2524 reviews)
Author: Chemung Canal Trust Company

Bank Anywhere, Anytime!

Free

2.5K Ratings
Age Rating

4+
Years
Category

Finance
Developer

Chemung Canal Trust Company
Language

EN
English
Size

130.3
MB

Use GoBanking, the digital banking experience from Chemung Canal, Capital Bank, and Canal Bank. Access all of the same services you currently enjoy in Web Banking from the convenience of your mobile device with 24/7 access. Log in with Touch ID All mobile data transmissions are safeguarded by 128-bit SSL (Secure Socket Layer) to prevent unauthorized access. We will not save your password, account numbers, transaction information or balances on your mobile device. MONITOR YOUR ACCOUNT: - View account balances, recent transactions, and pending deposits - View detailed transaction history and images of posted checks PERFORM TRANSACTIONS - Transfer money between your accounts - Schedule payments and pay bills - Send money using Zelle DEPOSIT A CHECK Mobile Deposit enables you to deposit checks electronically by simply taking a photo of the front and back of the check with your smart phone using our app. CARD CONTROL - Protect your debit card by controlling how and where your card is used. - Receive alerts for all transactions or customize alerts based on location, merchant, amount, etc - Card On/Off allows you to disable your card in the event it's lost or stolen FIND BRANCHES & ATM LOCATIONS Support: Have questions or need help? Call our Contact Center at (800) 836-3711 or find us on Facebook.

Ratings & Reviews

4.7

out of 5

2.5K Ratings

Deposit photos
08/19/2019
Picky Photos
The program is very picky on the photos. If you do not get it exact it will not take the photo or make the deposit. Very frustrating.

Developer Response
We thank you for your feedback and apologize for the inconvenience. We are aware that our Mobile Deposit settings are sensitive to ensure that we have a clear photo to allow for accurate and quick processing, but we are looking at some alternatives to improve this feature. We would like to speak with you directly about this as well, and ask that you call us at 607-737-3711 during regular business hours.
Deposit photos
08/19/2019
Picky Photos

The program is very picky on the photos. If you do not get it exact it will not take the photo or make the deposit. Very frustrating.
Developer Response 08/19/2019
We thank you for your feedback and apologize for the inconvenience. We are aware that our Mobile Deposit settings are sensitive to ensure that we have a clear photo to allow for accurate and quick processing, but we are looking at some alternatives to improve this feature. We would like to speak with you directly about this as well, and ask that you call us at 607-737-3711 during regular business hours.
Works great when it does..
12/30/2019
Nick Labar
At least once a week it tells me I have invalid login credentials even though I’ll use Face ID most of the time and when that doesn’t work I type in the password.. the same password I have for everything. It works for a couple days then it asks me to call because my credentials don’t work. I can’t view anything in my account until I call and get a temporary password. I try to reset the password and use the temporary one that they give you in the internet but those ones don’t work. So I need to call all the time to have it unlocked for a two days, then another two. This needs a serious fix before I dumb all my money into my capital one account. I’ll gladly pay the 3 dollar fee to an atm rather then deal with this. Not to mention all atms you have half the time are frozen and processing a transaction... please wait. From three hours ago. When this isn’t an issue it’s always another thing, can’t connect due to network activity, I have a nighthawk in my house that can power the whole town I don’t think that’s the issue here.. and yes my app is up to date on an up to date iPhone
Works great when it does..
12/30/2019
Nick Labar

At least once a week it tells me I have invalid login credentials even though I’ll use Face ID most of the time and when that doesn’t work I type in the password.. the same password I have for everything. It works for a couple days then it asks me to call because my credentials don’t work. I can’t view anything in my account until I call and get a temporary password. I try to reset the password and use the temporary one that they give you in the internet but those ones don’t work. So I need to call all the time to have it unlocked for a two days, then another two. This needs a serious fix before I dumb all my money into my capital one account. I’ll gladly pay the 3 dollar fee to an atm rather then deal with this. Not to mention all atms you have half the time are frozen and processing a transaction... please wait. From three hours ago. When this isn’t an issue it’s always another thing, can’t connect due to network activity, I have a nighthawk in my house that can power the whole town I don’t think that’s the issue here.. and yes my app is up to date on an up to date iPhone
Great improvements lately
10/23/2019
Huingetbvsh
Love all the new enhancements lately like being able to schedule transfers and bill pay. I do wish I could set up a recurring transfer from checking to savings that way I can move a certain amount of money weekly or monthly without having to keep rescheduling the transfer
Great improvements lately
10/23/2019
Huingetbvsh

Love all the new enhancements lately like being able to schedule transfers and bill pay. I do wish I could set up a recurring transfer from checking to savings that way I can move a certain amount of money weekly or monthly without having to keep rescheduling the transfer
Frustrating app and bank
01/09/2020
dbuff1-rocks
Was just asked to update my rating while using app. Wanted to say that some issues better but overall have log in and connectivity issues. App often down and confirmed by bank. When I complained about issues was told by bank rep that she had an iOS device and worked fine for her. Really??? Guess I’m just an idiot and should figure it out for myself. In the middle of updating rating through app IT LOGGED ME OUT AND CLOSED!!! You just made my point
Frustrating app and bank
01/09/2020
dbuff1-rocks

Was just asked to update my rating while using app. Wanted to say that some issues better but overall have log in and connectivity issues. App often down and confirmed by bank. When I complained about issues was told by bank rep that she had an iOS device and worked fine for her. Really??? Guess I’m just an idiot and should figure it out for myself. In the middle of updating rating through app IT LOGGED ME OUT AND CLOSED!!! You just made my point

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes. Please be sure to turn on automatic updates to make sure that your app is always up to date.

Version 25.2.100 Mar 9

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Chemung Canal Trust Company
Size: 130.3 MB
Category: Finance
Compatibility: Requires iOS 15.0 or later.

iPhone
Requires iOS 15.0 or later.

iPad
Requires iPadOS 15.0 or later.

iPod touch
Requires iOS 15.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More