MOTOsafety

Name: MOTOsafety
Rating: 4.5 (118 reviews)
Author: Linxup, LLC

Business

Free

118 Ratings
Age Rating

4+
Years
Category

Business
Developer

Linxup, LLC
Language

EN
English
Size

42.3
MB

MOTOsafety GPS is the best and most reliable way to keep your family and vehicles safe on the road or out of sight. Perfect for coaching teen drivers, keeping seniors safe on the road, or to protect vehicles from theft. Features: - Monitor driver performance with an easy to read report card measuring speed, braking behavior, rapid acceleration, and more. - Play back a history of driving activity and locations with route replay. - Receive notifications when vehicles move after authorized hours or outside of geofenced locations. - Set instant alerts for speeding, harsh braking, and other unsafe activities.

Ratings & Reviews

4.5

out of 5

118 Ratings

Review
03/14/2019
motosafety-user
Overall the app is useful and allows me to keep track of our vehicles and teenager’s driving habits. I verified the speed is very accurate as is the location. There is sometimes a slight time delay with the notifications, but nothing major. The custom geofences are very easy to setup and allows you to get alerts when the vehicle exits or enters one of the geofences.There are a couple improvements I would like to see:- The app randomly logs me out every few weeks and I’m forced to log back in. This is extremely frustrating since none of my other apps do this. Not sure if this happens when they push new updates or if there’s some other reason. MOTOSafety has reached out to me and think it’s caused by my phone but I still believe it’s an app issue. I’ve had 2 different iPhones and it behaves the same on both of them. - If someone unplugs the device I only get notified once it’s reconnected. It would be more helpful if it sends an alert when it’s disconnected.

Developer Response
Thank you for your feedback. Our mobile team is looking into why you have to log-inn again after the update, but you should be able to use your existing password.
Review
03/14/2019
motosafety-user

Overall the app is useful and allows me to keep track of our vehicles and teenager’s driving habits. I verified the speed is very accurate as is the location. There is sometimes a slight time delay with the notifications, but nothing major. The custom geofences are very easy to setup and allows you to get alerts when the vehicle exits or enters one of the geofences.There are a couple improvements I would like to see:- The app randomly logs me out every few weeks and I’m forced to log back in. This is extremely frustrating since none of my other apps do this. Not sure if this happens when they push new updates or if there’s some other reason. MOTOSafety has reached out to me and think it’s caused by my phone but I still believe it’s an app issue. I’ve had 2 different iPhones and it behaves the same on both of them. - If someone unplugs the device I only get notified once it’s reconnected. It would be more helpful if it sends an alert when it’s disconnected.
Developer Response 03/13/2019
Thank you for your feedback. Our mobile team is looking into why you have to log-inn again after the update, but you should be able to use your existing password.
They don’t care
07/04/2023
shanc622
I’ve been a customer for 5 years. We have two accounts with them. MONTHS ago the notifications stopped working. I have called them numerous times and explained what’s going on, what I see, what I’ve done, deleted, reinstalled, edited settings, etc etc etc. I work in IT, I know the drill. Never, NEVER has anyone called me back. I’m now waiting for a call back from the last call I made, over 3 weeks ago, which I’m guessing is never coming. The last lady I spoke with sounded promising, sigh, and even told me she’s had other customers complain that they aren’t receiving the notifications either. I told her I first reported this back in April, notifications stopped working in March. If anyone had called me then they would have known they had an issue. At this point I’m cancelling my account and contacting my financial institution about the monthly fees I’ve been paying for months for services that they not only can’t/won’t fix, but they don’t even have the etiquette to contact their customers about. I’ve done my part to try and assist and reconcile the issue. They refuse to be of service. At this point I’m blatantly just being taken advantage of.
They don’t care
07/04/2023
shanc622

I’ve been a customer for 5 years. We have two accounts with them. MONTHS ago the notifications stopped working. I have called them numerous times and explained what’s going on, what I see, what I’ve done, deleted, reinstalled, edited settings, etc etc etc. I work in IT, I know the drill. Never, NEVER has anyone called me back. I’m now waiting for a call back from the last call I made, over 3 weeks ago, which I’m guessing is never coming. The last lady I spoke with sounded promising, sigh, and even told me she’s had other customers complain that they aren’t receiving the notifications either. I told her I first reported this back in April, notifications stopped working in March. If anyone had called me then they would have known they had an issue. At this point I’m cancelling my account and contacting my financial institution about the monthly fees I’ve been paying for months for services that they not only can’t/won’t fix, but they don’t even have the etiquette to contact their customers about. I’ve done my part to try and assist and reconcile the issue. They refuse to be of service. At this point I’m blatantly just being taken advantage of.
Unable to view app
01/29/2023
Help me 4
I am unable to view the app on my phone since the app was updated two days ago.

Developer Response
Thank you for letting us know you aren't able to see the app. Please update to the latest version, v4.4.4. If the update doesn't fix the problem you're seeing, we'll need more details to find your account, so please contact us at 877-732-4970 or by email support@motosafety.com.
Unable to view app
01/29/2023
Help me 4

I am unable to view the app on my phone since the app was updated two days ago.
Developer Response 02/22/2023
Thank you for letting us know you aren't able to see the app. Please update to the latest version, v4.4.4. If the update doesn't fix the problem you're seeing, we'll need more details to find your account, so please contact us at 877-732-4970 or by email support@motosafety.com.
Notifications Not Working
05/30/2023
Apophos6008
Since last update notifications are not working.
Notifications Not Working
05/30/2023
Apophos6008

Since last update notifications are not working.

This release delivers several quality improvements across alert details, login/logout handling, and the removal of the Feedback button from the More menu. New Features/Functionality Improvements: • Redesigned Alert Detail experience. • Removal of the Feedback button from the More menu. Fixed Issues: • Login and logout error handling improvements.

Version 5.2.0 Jun 16

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Linxup, LLC
Size: 42.3 MB
Category: Business
Compatibility: Requires iOS 16.6 or later.

iPhone
Requires iOS 16.6 or later.

iPad
Requires iPadOS 16.6 or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More