Every single time that I try to buy tickets from this app, it never works. It never signs me in. It always says something went wrong, when you’re in the middle of trying to pick tickets, it times out on you and then you have to wait 10 minutes for the tickets to reset so you can buy the seats you want. The theater is great and the fact that you can buy your tickets online is nice but the app is one of the worst apps out there. Get it together epic.

I’ll only mention the bad things I’m running into. Whenever I buy a ticket on either my phone or my PC, the ticket may or may not appear in the app. I occasionally had to pull up the email. Another bad thing is that I can only add the ticket to my Apple Wallet right after buying it through the Safari browser. I also can’t add a ticket from the app to my apple wallet.

I tried to use the Reset Password function several times and never received a Reset Password email. I finally used my Apple ID to log in. When I completed the purchase, a message display said that the tickets would be added to my wallet, but they were not. In addition, there is no option to add tickets to the Wallet after purchase.

Took my money for 10 tix and never added any to my wallet. No email confirmation. Made me use Face ID. The email and pw I know for a fact is accurate didn't work. I went to the website and looked to see if the ones I just confirmed were charged on my cc we're unavailable..they were not so I had to purchase through there and then got an email plus another charge that didn't even match the previous one by app. Something is definitely off here!!