TapHero - Service Provider
Property Management Portal
Free · Designed for iPad. Not verified for macOS.
TapHero SP is the mobile app for teams using TapHero, an AI-powered help desk and operations system for HOA managed properties.
Manage requests, deliveries, and daily operations in one place.
Requests and Work
- View tickets created from resident messages
- Update status, respond to residents, and add notes or photos
- Assign, track, and resolve work across staff and vendors
Package Management
- Capture deliveries in bulk instead of one by one
- Process entire batches after intake
- Keep package handling fast, reliable, and organized for residents
Scheduling and Operations
- Handle amenity bookings and availability
- Manage payments and administrative processes
- Keep all activity and communication in one place
Automation
AI turns incoming messages into tickets, routes them, assigns them, and can handle requests automatically where applicable.
How It Works
Residents send a message.
TapHero’s AI creates a ticket and organizes the work.
Your team can manage, track, and update everything all from the app.
Access is provided by your management team if your building uses TapHero.
All activity syncs with the TapHero management dashboard.
Ratings & Reviews
Bug fixes and optimizations.
The developer, Taphero Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Taphero Inc
- Size
- 164.2 MB
- Category
- Utilities
- Compatibility
Requires iOS 16.4 or later.
- iPhone
Requires iOS 16.4 or later. - iPad
Requires iPadOS 16.4 or later. - Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
- English
- Age Rating
4+
- 4+
- Contains
Messaging and Chat
User-Generated Content
- Copyright
- © Taphero 2026

