TapHero - Realtime Help
Resident Portal & Helpdesk
Free · Designed for iPad. Not verified for macOS.
Manage everything in your building from one place
Submit requests, track progress, book amenities, and stay connected without calling, emailing, or chasing updates.
Requests & Help
Send a message or request in seconds and get clear updates as it’s handled
- Submit maintenance requests, questions, or general help
- Track status and see progress without following up
- Stay in the loop with updates and responses in one place
Amenities & Reservations
Book what you need without the wait
- View availability for building amenities
- Reserve spaces like the resident rooms, grill, or common areas
- Pay associated fees
Vendors & Services
Find trusted services without searching on your own
- Browse approved building vendors
- Quickly find help for common services
- Access contact details when you need them
Documents & Information
Everything you need, easy to find
- Access building rules, forms, and important documents
- Stay informed without digging through emails
- Keep everything organized in one place
Payments & Profile
Handle the essentials without friction
- Pay dues and fees securely
- Update your contact and unit information
- Keep your account up to date
Access is provided by your management team if your building uses TapHero.
All activity syncs with the TapHero management dashboard.
Ratings & Reviews
Bug fixes and optimizations.
The developer, Taphero Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Taphero Inc
- Size
- 156.5 MB
- Category
- Productivity
- Compatibility
Requires iOS 16.4 or later.
- iPhone
Requires iOS 16.4 or later. - iPad
Requires iPadOS 16.4 or later. - Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
- English
- Age Rating
4+
- 4+
- Contains
Messaging and Chat
User-Generated Content
- Copyright
- © TapHero 2026
