For months now the promotional bonus cash links I get for various things like July 4th or Labor Day for $5 here, $3 there, have not been working. They open to the App Store or to a blank black page. I have updated everything I know how, to no avail. The issue hasn’t been fixed, BUT I’m writing this review to praise their customer service team, specifically “Leo”, who usually winds up helping me. Every time he adds the bonus cash manually, and he actually talks to me, you can tell it’s not a bot. He has been attentive, kind, and helpful. People posting here that they haven’t been helped, I don’t believe it. Maybe they don’t go much past the automated links & don’t bother to select the option to talk to a real person. If you follow through to get that link, they are really helpful. I’ve been playing this game and Bingo Stars for years. Their ads, I agree, are deceptive in that you are not gonna make tons of money, but I win on average once a week or so, maybe once every other week, and they pay out quickly. I’ve been playing for over 2 years. I think they are pretty darned good people.
Hey Melissa, thanks for the kind words. Honestly, it can feel like an uphill battle sometimes, getting negative reviews or angry customers, but seeing a review like this one really makes it all feel worth it.All the love,Leo