NetCare Mobile
Utilities
Only for iPhone
Free
NetCare Mobile作为华为工程师维护作业活动统一手机端,实现业务流程在线高效流转,致力于持续加强作业可信、提升工程师作业效率。
NetCare Mobile主要提供以下功能:
1、网络操作申请
针对工程师在日常维护中高频的动网申请,可通过引用模板助力工程师一键完成申请。
2、网络操作审批
提供移动审批网络操作能力,工程师能够随时进行作业审批、跟催进展。
3、变更单TD/PM审批
提供移动审批网络变更能力,TD/PM能够随时进行作业审批、跟催进展。
4、统一操作打点
支持网络操作、实施任务、保障任务、主管保障四种类型打点任务,在首页统一入口打点,工程师在操作中,可沿着实施步骤打点,实施进展反馈更方便快捷。
5、高危拦截解锁
工程师在操作过程中,如遇到管道外高危命令拦截,可通过APP一键扫码申请放通。
6、客户授权申请
支持创建网络变更的单次授权,标准化要素,可为工程师节省大量填单时间。
7、服务报告创建
支持变更、巡检两种类型服务报告的便捷创建。
more 1. Add pop-up reminder when permission is about to expire.
2. Fixed some known bugs.
1.4.5 Sep 20
[Issue Fix]
1. Fixed the issue where users needed to manually modify the site to log in properly.
1.4.4 Aug 14
1. Add qualification verification approval function: We now support submitting qualification verification approval task during implementation tasks dispatching. Additionally, approvers can review and approve these tasks within the app.
2. The approval of network operation qualifications has been optimized. Now, historical approval logs, historical invalidation logs, and four-dimensional profile information can be displayed on the approval page, helping frontline personnel accurately issue qualification certificates.
3. Add dotting reminder feature: The dotting reminder function is now supported and can be used in conjunction with the mobile phone calendar. It reminds users of task dotting based on the custom reminder time.
1.4.3 Aug 3
1. Optimization of Qualification Approval: The network operation certificate list can be managed by operation activity in different modules. The operation qualifications for solution development and solution review are stored separately.
2. Enhanced TD approval for RFC: When a RFC matches a danger command, the "Danger Command Approval" tab is added to the checklist in the TD approval phase.
1.4.2 Jun 28
1. Supervisor Assurance task optimization: Now support "start assurance, complete implementation, complete verification" 3-dots process.
2. Support to check Access Location information in RFC authorization detail page and Implementation task authorization detail page.
1.4.1 May 10
1. Support to feedback the location to system for Supervisor Assurance tasks to meet the requirements for onsite verification.
1.4.0 Mar 21
1.RFC Implementation tasks that have been completed can only be linked to approved authorizations.
1.3.9 Feb 1
bug fixed
1.3.8 12/27/2025
1. Support to create Implementation tasks for Enterprise RFC.
2. Support to view L2 reject reasons from Workflow in RFC page.
3. Support to rate collectively or separately for multiple assurance tasks for your implementation task.
1.3.7 12/20/2025
1. Support to verify service comparison result before dotting Complete.
2. Support RFC Planning Review for these types of review: Routine Review, Fatigue Review, Qualification Review.
1.3.6 12/17/2025
1. Support KEA assurance personnel to activate periodic location reporting during shifts for agile dispatch and quality improvement.
2. Update the RFC by renaming "Minor RFC" to "Trustlist-RFC" in accordance with the "Management Guide for Network Change Trustlist Scenarios".
1.3.5 09/20/2025
1. Support you in viewing your submitted issues and tracking their progress.
2. Support saving and reusing custom filter templates in operation monitoring for faster data analysis.
3. Support graphical interception unlock (via QR code scanning on the homepage) and supervisor approval (via Apps - Graphical Interception Approval).
4. Improve the creation of network operation tasks.
1.3.4 08/02/2025
Bug Fixed:
1. Resolve the issue preventing users from viewing online RFC solutions correctly.
1.3.3 06/25/2025
1. Support minor RFC approval in enterprise scenarios.
2. Support service comparison verification for enterprise implementation tasks(after configuration by the regional administrator).
3. Optimize control rules for dot timing in implementation tasks.
4. Optimize the reference of customer authorizations in the network operation creation.
5. Support adding frequently used applications to the home page and enables searching for all to-do tasks in the mobile workspace.
1.3.2 06/21/2025
1. Support engineers' applications for graphical interception bypass(including automatic trustlist bypass and supervisor-approved bypass).
2. Support supervisors' approval of graphical interception bypass applications.
1.3.1 06/07/2025
1. Support L1 solution review for RFCs.
2. Support viewing minor RFCs for the enterprise scenario in the network change to-do list.
3. Optimize dotting task list UI.
4. Support risk management (Including risk confirmation process and closed-loop approval process) and optimize account approval.
5. Optimize and streamline to-do tasks (consolidating 7 types of to-do tasks: Daytime RFC Approval / Emergency RFC Approval / RFC CCB Approval / Supervisor Assurance / Task Approval / RFC Owner Dotting / Site Supervision into RFC Risk Review and Assurance)
1.3.0 05/10/2025
1. Support viewing online change solutions of RFCs.
2. Adapt enterprise RFCs: single order authorization & enhanced weak control solution authorization.
3. Support engineers can rate L2 assurance services after completing implementation tasks.
1.2.9 03/22/2025
1. Solve the problem that the system incorrectly pre-fills the service engineer field when creating a service report for some uniportal users.
1.2.8 02/22/2025
1. Optimize the overseas access speed for the China Site.
2. Optimize the dotting process of implementation tasks on the home page, such as displaying the current operation progress as the task status.
3. Add product family and product filtering conditions in operation monitoring.
1.2.7 02/16/2025
Bug Fixed:
1. Solve the problem that after creating a network operation or service report, the corresponding operation time and service time are abnormal, resulting in the inability to dot and the service report being unavailable.
1.2.6 12/31/2024
1. Support supervisors in approving network operation qualification applications within the carrier scenario.
2. Support supervisors in approving implementation tasks for insufficient network operation qualifications or triggered fatigue management controls within the carrier scenario.
3. Optimize the content and UI of authorization SMS and emails.
4. Add cancellation reason and cancellation time display to the list of canceled tasks in operation monitoring.
1.2.5 12/21/2024
1. Support users with single EX_FSE/EX_FSIP permission to log in and access internal application Hi-Care.
2. Remove service comparison control of assurance task dotting.
1.2.4 11/22/2024
1. Optimize the service comparison prompt for implementation tasks and allows users to view the service comparison operation guide.
2. Support the account approval in Mobile Workspace.
2. Adapt new network operation rules to create correct network operation tasks..
3. Optimizes the creation of service reports.
4. Supports switching from daytime filing to daytime approval when creating implementation tasks or dispatching RFC plans in Latin America.
1.2.3 11/09/2024
When creating a service report, the email address is changed to non-mandatory, which solves the problem that some customers cannot send service reports when they do not have email addresses
1.2.2 10/11/2024
1.Support the interception of abnormal personnel when performing network-related operations, and the application for lifting the interception.
2.Support the control review of implementation tasks and RFC plans. The control mode includes review in special periods and mandatory control in normal time periods.
3.Expand the approval channels for customer authorization applications.
4.Support implementation task approval in My To-do.
1.2.1 09/21/2024
1. Add pop-up reminder when permission is about to expire.
2. Fixed some known bugs.
more Version 1.4.5 Sep 20
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