I had to pay $13 for 5,000 entry “credits” because my giveaway had more than 200 entries. Ok, fine. I set my rules, told the app to take a screen recording, and it spun and selected a winner, only to have the app completely glitch out. My screen became all jittery and I could barely make out the winner’s name. I’m thankful I did this on a TikTok live so I could show people what was happening, because it didn’t save a vide like I had asked. For the same reason it was also kind of embarrassing. I inquired with the developers about their advertised money back guarantee, and they said Apple would refund me since I subscribed through Apple. I have requested a refund, not sure if I’ll get it, but there are a million of these apps out there and it stinks that hosting my first giveaway involved such a glitch. They get 2 stars because at least the winner showed up in a results page that I could take a screenshot of later, so people could tell the drawing was legitimate. Also, as far as I can tell there is no way to force the app to check and see if someone follows you. Is that a given?
We're sorry to hear that your first giveaway didn't go as smoothly as expected.We've made several improvements to the app, and giveaway videos are now automatically generated and available for you to download. We're also continuously working on improving performance, fixing bugs, and making the giveaway experience smoother and more reliable.We truly appreciate your feedback, as it helps us identify areas where we can improve. Thank you for giving Simpliers a try, and we hope to provide you with a much better experience next time!