Prospyr Mobile
Capture and Upload with Ease
Free
Prospyr is the all-in-one platform for aesthetics and wellness practices. Keep a full schedule and spend your time serving patients — from the front desk to the treatment room.
The Prospyr app puts your schedule, patient charts, clinical camera, messages, and phone in one place, so your team isn’t juggling a patchwork of tools on the floor.
KEEP A FULL SCHEDULE
See the whole team’s day at a glance. Switch between day, multi-day, and list views, filter by location, provider, and service, and book or update appointments from your phone. Check patients in, complete visits, and keep every chair in view.
EVERYTHING ABOUT YOUR PATIENT
Open the chart and get the full story: activity, appointments, photos, documents, tasks, messages, and calls. Add a patient, update their profile, and take the next step — book, text, call, or capture — without leaving the record.
CAPTURE INTO THE CHART
Clinical photos land on the patient, not in your camera roll. Tag before and after, line up a repeatable shot with guides and ghost photos, and use overlays, grid, and subject mask when you need them. Bring a Canon camera over USB when you want tethered capture.
NEVER MISS A MESSAGE
2-way SMS and Patient Portal threads live in one inbox. Reply with templates, photos, or documents, and stay in the conversation without leaving the chart.
CALL FROM THE CHART
Place and receive calls with the patient already matched. Review call history, play recordings, and read transcripts — then create a patient on the spot when a new number comes in.
A Prospyr account is required. Prospyr is built for aesthetics and wellness practices that want one platform for the work that happens with patients, not seven.
more Conversations and VoIP
- Conversations are now automatically marked as read on opening. You can change this behavior in Settings -> Conversation Preferences
- Added a new default "last message" sort order to the conversation list
- View patient details when in a call with a matched patient
- Added "Create Patient" button when in a call with an unknown number
- Fixed voicemail and call recording playback not working correctly when device is on silent mode
- Added Call History filtering
- Fixed calls starting on speakerphone
Calendar & Schedule
- Improved Dynamic Type support
- Added a compact calendar item representation for short appointments
- Fixed numerous issues with calendar items: overlapping, padding, and shifted alignment to their actual time
- Fixed "Other Events" created from Prospyr Mobile not creating a calendar block
- Fixed provider availability error
- Fixed appointment cancellation reverting back to "confirmed" status
- Fixed issues with appointments rescheduled having incorrect appointment service time ranges
- Added send confirmation SMS option on reschedule
Camera and Media
- Added Subject Mask feature - replace the background of your patient with the color of your choosing!
- Media is now grouped by date taken
- Fixed issues with new Liquid Glass design contrast in the camera
- Fixed "Save Image" missing on photo share sheet
- Reduced memory consumption when viewing a photo
Bug Fixes
- Disabled tab bar hiding for conversations when on iPad
2026.3.3 Aug 13
Conversations and VoIP
- Conversations are now automatically marked as read on opening. You can change this behavior in Settings -> Conversation Preferences
- Added a new default "last message" sort order to the conversation list
- View patient details when in a call with a matched patient
- Added "Create Patient" button when in a call with an unknown number
- Fixed voicemail and call recording playback not working correctly when device is on silent mode
- Added Call History filtering
- Fixed calls starting on speakerphone
Calendar & Schedule
- Improved Dynamic Type support
- Added a compact calendar item representation for short appointments
- Fixed numerous issues with calendar items: overlapping, padding, and shifted alignment to their actual time
- Fixed "Other Events" created from Prospyr Mobile not creating a calendar block
- Fixed provider availability error
- Fixed appointment cancellation reverting back to "confirmed" status
Camera and Media
- Added Subject Mask feature - replace the background of your patient with the color of your choosing!
- Media is now grouped by date taken
- Fixed issues with new Liquid Glass design contrast in the camera
Bug Fixes
- Disabled tab bar hiding for conversations when on iPad
2026.3.2 Aug 5
Conversations and VoIP
- Conversations are now automatically marked as read on opening. You can change this behavior in Settings -> Conversation Preferences
- View patient details when in a call with a matched patient
- Added "Create Patient" button when in a call with an unknown number
- Fixed voicemail and call recording playback not working correctly when device is on silent mode
- Added Call History filtering
Calendar & Schedule
- Improved Dynamic Type support
- Added a compact calendar item representation for short appointments
- Fixed numerous issues with calendar items: overlapping, padding, and shifted alignment to their actual time
- Fixed "Other Events" created from Prospyr Mobile not creating a calendar block
- Fixed provider availability error
Camera and Media
- Added Subject Mask feature - replace the background of your patient with the color of your choosing!
- Media is now grouped by date taken
- Fixed issues with new Liquid Glass design contrast in the camera
Bug Fixes
- Disabled tab bar hiding for conversations when on iPad
2026.3.1 Aug 3
New Patient Features
We've added several new features that bring the mobile app closer to the Prospyr web experience:
- Added tags, profile notes, activity logs, and edits for common patient fields
- New quick actions for your most common patient interactions
- New design to support surfacing up aspects of your patient that might need attention
- Added Documents: view, upload, and share documents
- Added Invoices: view, create and edit invoices using an embedded Prospyr web view
- Added Tasks: view, complete, update, and edit tasks
VoIP Improvements
- When in-call, you can minimize the call and continue to use the rest of Prospyr Mobile
- Improved in-call screen and caller ID when interacting with a call from iOS
Conversations Refinements
- New non-relative timestamp format for conversation items
- When a patient record has a placeholder name, we now show the phone number associated when possible
- Miscellaneous polish and cleanup
Camera Refinements
- Added a picker to tag photos as before, after, or other as you capture
- Added patient + appointment context control to make it easier to tag photos
- Design updates: we've moved the controls to the side on iPad for easier access
Tethered Camera Capture
- Added speculative EOS R series live view fix
- Added a "Show Camera Diagnostics" toggle to surface more information when debugging issues with Canon cameras
This version also contains a few miscellaneous bug fixes.
2026.3 Jul 27
Bug Fixes
- Fixed issues with Call button being disabled for some patients with have phone numbers
- Fixed some consistency issues with full patient name displays
- Fixed an issue with SSO
2026.2.3 Jul 3
Conversations
- Added mark read/unread quick action to conversation detail
- Improved message preview rendering, showing a little more
Voice & Phone
- Continued design updates to the calling experience
- Added a "call back" button on the Call Detail view
- Fixed an issue with the app registering for incoming VoIP calls
- Added patient selector on dial pad to quickly populate a number to call
2026.2.2 Jun 29
Design
- Adjusted app's tint color to match closer to the Prospyr primary color
Schedule
- Fixed an issue that would prevent “other” calendar events from displaying in some views
- Added create, update, and delete support for “other” calendar events
Conversations
- Added a swipe-to-unarchive gesture and better UI for archived conversations
- Fixed New Conversation button order
- Improved conversation view design with more information, grouping by day, and design updates
Bug Fixes
- Attempting to use the Help Center or Contact Support could fail for some users after a long session in the app
- Fixed an issue that could prevent push notifications from registering for some users
- Relative timestamps in the application will now automatically update
2026.2.1 Jun 19
Calendar and Scheduling
- Added support for viewing your calendar and scheduling appointments
- View your calendar as a single day, three days at a time, or a list, with filters
- Schedule and update appointments from the app
In-App Conversations
- Start and reply to patient conversations, and get notifications straight to your device when someone messages you
Voice
- Improved design, with realtime updates across voice call history and call details
Appointment Notifications
- Added support for New Appointment, Appointment Status, and Appointment Rescheduled notifications
Custom Permissions
- Your custom role-based permissions configured for your workspace on the web now apply to Prospyr Mobile, where applicable.
Navigation Improvements
- We've moved Settings from a dedicated tab to your profile icon on iPhone, and in the sidebar drawer on iPad
- Customize and re-order your tab bar on iPad
Enterprise SSO
- Added support for workspaces that use enterprise single-sign on
2026.2 Jun 15
Miscellaneous Fixes
- Fixed an issue where camera capture would fail to start on iPadOS when running in Windowed Apps or Stage Manager mode.
2026.1.1 Mar 9
Photo Viewer Updates
- We've completely redesigned the photo viewing experience
- Zoom and pan within photos
- Faster loading with thumbnails shown while full-quality images load
- Support for cropping photos
- View and edit photo details via the new info sheet - add or update patient and appointment context after a photo is taken.
In-App Help & Support
- Contact support directly from inside the app
- Receive notifications when support replies
- Browse Help Center articles without leaving the app
Patient Feature Updates
- Support for creating a new patient from Prospyr Mobile
- Reworked patient detail header to include more relevant patient context
- All new patient detail tab switching design to access contexts like Appointments and Media. More coming soon!
Miscellaneous Fixes
- Improved patient list display to hide DOB when not set
- Fixed issue where the tint color in the app would sometimes revert to the iOS system default
- Forgot your password? You can now send a password reset from the log in screen.
2026.1 Feb 17
- New: Updated for iOS 26 with a Liquid Glass Design
- New: Support for SMS and Patient Portal Conversations - please contact us for early access in your workspace!
3.4.0 12/05/2025
We've made the following updates to Prospyr Pro Camera:
- New: We now display errors from tethered Canon Cameras when appropriate (i.e. autofocus, flash, or lens errors)
- New: Added additional camera overlay options
- Improved: Updated all existing camera overlay options with higher display quality
3.3.6 07/23/2025
We've made several bug fixes and improvements to Prospyr Pro Camera:
- New: Your grid line display preference will stay toggled on between camera capture sessions
- Improved: Better performance and memory usage on the capture review sheet
- Fixed: An issue that could cause the app to crash when capturing tethered Canon photos
- Fixed: A crash that could occur when searching for patients
- Fixed: A crash that could occur when resizing the appointment details view
3.3.5 05/19/2025
We've made several bug fixes and improvements to Prospyr Pro Camera:
- New: Image preview thumbnails will now display in their original aspect ratio
- New: Support for bulk selection and deleting of photos from Patient Media and Media tab
- Fixed: An issue with the built-in camera staying active after exiting a capture session
3.3.4 04/09/2025
We've made several bug fixes and improvements to Prospyr Pro Camera:
- Fixed: Camera zoom level adjustment issues on some iOS devices
- Fixed: Patient names will now display consistently, always using the name assigned in your workspace
- Fixed: Intermittent issue where your currently selected workspace name could always show as loading
- Fixed: Potential crash that could happen while uploading a captured photo depending on your network conditions
- New: Universal Canon & iOS Camera View - all camera views in the app are now unified for access to the same features, no matter which camera you are using
- New: Image Upload Review & Management - we've added a an interface for reviewing and managing uploaded images during a capture session
- New: Shutter sounds when taking photos with the internal camera
- Improved: Exposure metering and crop zoom performance is more consistent across certain iPad devices
- Improved: Performance improvements to image loading across the entire application
- Improved: Better error states and loading indicators for photos
- Improved: Added categories to photo overlay options, for easier navigation
- Improved: All previously taken photos for a patient are available to use as ghost photos
3.3.3 02/21/2025
We've made several bug fixes and improvements to Prospyr Pro Camera:
- Fixed: Camera zoom level adjustment issues on some iOS devices
- Fixed: Patient names will now display consistently, always using the name assigned in your workspace
- Fixed: Intermittent issue where your currently selected workspace name could always show as loading
- Fixed: Potential crash that could happen while uploading a captured photo depending on your network conditions
- New: Universal Canon & iOS Camera View - all camera views in the app are now unified for access to the same features, no matter which camera you are using
- New: Image Upload Review & Management - we've added a an interface for reviewing and managing uploaded images during a capture session
- New: Shutter sounds when taking photos with the internal camera
- Improved: Performance improvements to image loading across the entire application
- Improved: Better error states and loading indicators for photos
- Improved: Added categories to photo overlay options, for easier navigation
- Improved: All previously taken photos for a patient are available to use as ghost photos
3.3.2 02/19/2025
We've made several bug fixes and improvements to Prospyr Pro Camera:
- Fixed: Patient names will now display consistently, always using the name assigned in your workspace
- Fixed: Intermittent issue where your currently selected workspace name could always show as loading
- Fixed: Potential crash that could happen while uploading a captured photo depending on your network conditions
- New: Universal Canon & iOS Camera View - all camera views in the app are now unified for access to the same features, no matter which camera you are using
- New: Image Upload Review & Management - we've added a an interface for reviewing and managing uploaded images during a capture session
- New: Shutter sounds when taking photos with the internal camera
- Improved: Performance improvements to image loading across the entire application
- Improved: Better error states and loading indicators for photos
- Improved: Added categories to photo overlay options, for easier navigation
- Improved: All previously taken photos for a patient are available to use as ghost photos
3.3.1 02/13/2025
We've made several bug fixes and improvements to Prospyr Pro Camera:
- Fixed: Patient names will now display consistently, always using the name assigned in your workspace
- Fixed: Intermittent issue where your currently selected workspace name could always show as loading
- New: Universal Canon & iOS Camera View - all camera views in the app are now unified for access to the same features, no matter which camera you are using
- New: Image Upload Review & Management - we've added a an interface for reviewing and managing uploaded images during a capture session
- New: Shutter sounds when taking photos with the internal camera
- Improved: Performance improvements to image loading across the entire application
- Improved: Better error states and loading indicators for photos
- Improved: Added categories to photo overlay options, for easier navigation
- Improved: All previously taken photos for a patient are available to use as ghost photos
3.3 02/12/2025
We've fixed an issue with Prospyr Pro Camera:
- Fixed a bug where using the link to Prospyr Pro Camera from the Prospyr web app would sometimes not change between appointments and/or patients if you didn't close the camera
3.2.4 12/18/2024
We've made a few improvements to Prospyr Pro Camera:
- Improved performance and memory usage when capturing photos from high quality sources, like a Canon camera
- Fixed a crash that could happen while a photo was uploading
3.2.3 12/03/2024
We've made a few bug fixes and improvements to Prospyr Pro Camera, notably:
- Fixed a crash that could happen when starting a photo capture session
3.2.2 11/20/2024
We've made a few improvements to Prospyr Pro Camera:
- New: Added live preview preview rotation options to the Canon camera live view. You can rotate your view to match if you're using your camera in a portrait or landscape orientation.
- Misc: A few performance improvements and updates under the hood.
3.2.1 11/08/2024
This version of Prospyr Pro Camera features an improved tethered Canon Camera integration, with a focus on speed and session reliability.
3.2 10/19/2024
We've made several bug fixes and improvements to Prospyr Pro Camera:
- New: Support for multiple camera lenses on iOS and iPadOS devices (when hardware is available)
- New: Tap-to-focus support in the camera
- New: Pinch-to-zoom control in the camera
- Improved: Patient's profile photos now display on the Patient Detail view
- Improved: Connection time and reliability of connecting to a Canon Camera
- Improved: Media tab is now sorted by most recently created photos
- Fixed: The "Done" button was missing when opening the settings sheet on iPadOS 18
- Fixed: "Ghost Photo" overlay options are hidden when not relevant to your usage of the camera (i.e. taking photos from the media tab)
3.1 10/14/2024
We've made several bug fixes and improvements to Prospyr Pro Camera:
- Prospyr Pro camera is now built with the iOS 18 SDK
- New: Support for iOS 18's tinted and dark mode app icons
- Improved: Additional tethered Canon camera models are now supported
- Improved: Image overlay functions are now supported during tethered capture
- Fixed: The tethered capture mode would not start from the Patient Details -> Patient Photos view
3.0.4 09/12/2024
Conversations and VoIP
- Conversations are now automatically marked as read on opening. You can change this behavior in Settings -> Conversation Preferences
- Added a new default "last message" sort order to the conversation list
- View patient details when in a call with a matched patient
- Added "Create Patient" button when in a call with an unknown number
- Fixed voicemail and call recording playback not working correctly when device is on silent mode
- Added Call History filtering
- Fixed calls starting on speakerphone
Calendar & Schedule
- Improved Dynamic Type support
- Added a compact calendar item representation for short appointments
- Fixed numerous issues with calendar items: overlapping, padding, and shifted alignment to their actual time
- Fixed "Other Events" created from Prospyr Mobile not creating a calendar block
- Fixed provider availability error
- Fixed appointment cancellation reverting back to "confirmed" status
- Fixed issues with appointments rescheduled having incorrect appointment service time ranges
- Added send confirmation SMS option on reschedule
Camera and Media
- Added Subject Mask feature - replace the background of your patient with the color of your choosing!
- Media is now grouped by date taken
- Fixed issues with new Liquid Glass design contrast in the camera
- Fixed "Save Image" missing on photo share sheet
- Reduced memory consumption when viewing a photo
Bug Fixes
- Disabled tab bar hiding for conversations when on iPad
more Version 2026.3.3 Aug 13
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