Performance enhancement Fixed Phone number issues during business submission Enabled Arima codes to be able to login into PruHub

Agency Fixed misaligned commission data and applied proper formatting on commission breakdown data.

Banca Enhanced the new Debtors API to support FSC debtor data, with added functionality to view debtor information and export it to Excel.

We have automated commission scheduling to eliminate manual processes and reduce delays in commission schedule updates. Additionally, users can export commission breakdowns in Excel format, a capability available since mid-2025, supporting easier analysis and reconciliation.

Improved System Performance Fixed Bugs Agency 1. Commission Issue resolved - Fixed the problem where commissions were not displaying correctly. Agents should now see accurate commission values. 2.Debtors data was enhanced.

Life - Investor Statements: You can now generate Client Investor Statements under the Statements module. - Receipts Enhancements: - A search feature has been added to the Receipts module, allowing you to search by client name or policy number. - Receipts now display with the client name included for easier identification and added convenience. Medical - The Health Care Providers (HCP) list has been updated to ensure you have access to the most accurate and up-to-date information.

1. Added Client Premium Receipts feature. 2. Revamped the Events section, now called What’s New – here you can access Prudential Uganda Youtube Channel content, upcoming events, and important PDFs (e.g., FAQs). 3. Resolved issues related to commission fetching. 4. Introduced Bonus Statements – now included among the statements you can generate for your clients.

Banca 1. Resolved the attachments issue, particularly for the three signature options (Upload, Manual Signature, OTP). 2. Added functionality to save bank staff details as a draft when submitting business.

Banca 1. FSCs are now able to generate client statements if they are associated with a bank code. 2. Ability to view the Bank, Bank Branch, and Bank Code you are attached to as an FSC in your Profile section. 3. The reset password flow now enforces stronger validation when entering the agent number, ensuring fewer errors. Agent numbers must begin with a leading zero and contain exactly eight characters.

1. Strengthened Agent NIN collection by implementing stricter validation rules to ensure accuracy and consistency. 2. Introduced upgrade prompts, alerting users when a newer version of the app is available in the Appstore and Playstore. 3. Session timeout policy updated—every login to Pruhub is now valid for only one hour. After that, users will be required to log in again to continue using the platform.

Life 1. Improved process for capturing and storing NIN details. 2. New feature that checks your network connectivity before you proceed with the app. 3. Stricter login validation—agent numbers must now be exactly 8 numeric characters.

All agents are required to provide their NIN upon opening Pruhub Medical Updated Retail Write up documents i.e Royal, Classic, Premier, Elite Premium, Essential and All Cover options

LIFE 1. Portfolio Module improved. 2. DD Reports added (Verification, Collections, Real Pay). 3. Business Submission UI enhanced. 4. Resolved OTP verification error during business submission BANCA 1. New signature options: Upload, Pad, OTP. 2. DD Reports introduced (Verification, Collections, Real Pay).

**Life & Banca Updates:** 1. Improved both debtors and commission (Portfolio) module for better functionality. 2. Added the ability to export and share both commission and debtors data in Excel format.

Life 1. Implemented authentication for the Pru Edusave application number generation process to prevent duplicate numbers from being issued. 2. Enforced an 8 character limit on Agent number field in business submission form.

Life 1. You can now edit agent details directly while filling out the Business Submission Form. 2. Selecting the client's ongoing mode of payment is now mandatory during business submission — this was previously only selected in the Proof of Payment form.

LIFE 1. Statements Module enhanced 2. Business Submission enhanced to display policy number after saving client data regardless if the email delays to be triggered.

Medical 1. Renamed retail quotation header title from Unit Premium to Premium Per Person. Life 1. Statements Module enhanced.

Resolved the statement issue under Life Business—now equipped to notify on every action during client statement generation.

Medical 1.⁠ ⁠New table layout with sections for Benefit Details, Age Band & Premium, and Summary. LIFE 1.⁠ ⁠Pru Edusave submissions now provides an application number for followups. 2.⁠ ⁠Beneficiary is now mandatory when submitting a client information. 3.⁠ ⁠Height and weight support decimal inputs. 4.⁠ ⁠ID expiry date picker starts from 2023. 5.⁠ ⁠Client statement generation improved.

LIFE 1.Next of kin phone character limit increased 2.Client Alternative phone number character limit increased 3.Ability to submit Pru Edusave business but without generating policy numbers 4.Upon successful business submission, an email to shared to 3 entities i.e Agency, Agent and client with Application PDF 5.Ability to share an online Proposal Form to the client to fill up their bio data

*LIFE Updates:* 1.⁠ ⁠The Policy Number will only be displayed once client information is fully submitted. 2.⁠ ⁠Proof of payment is now accessible on the home page for both ePOS policies and other policy types. 3.⁠ ⁠Message boxes will pop up to show any errors whenever something goes wrong while submitting new business information.

MEDICAL 1. Corporate Medical Quotation price alignment 2. More Resource Documents added LIFE 1. Business Submission Module with ability to generate a policy number with Proof of payment submission 2. Proof of payment for Pru Edusave Policy added 3. Fixed the date of birth issue in Life Business submission by adding a date of birth field in the Quotation Form which auto calculates the age

MEDICAL 1. Home page Interface modified 2. Agent Business Book module modified 3. Renewals module added LIFE 1. Incentives module modified

LIFE 1. Client Statements Re-modeled MEDICAL 1. Agent Portfolio 2. More Resource Documents