Hi Fancyrae10,Thank you for taking the time to share your feedback. We’re sorry to hear about your experience with the app, but we truly value your input as it helps us improve.We wanted to let you know that we've recently made updates to address issues like call notifications and synchronization between desk phones and mobile devices. These updates aim to enhance the overall performance and reliability of the app.Regarding the Do Not Disturb (DND) feature, the app does support this functionality through our Answering Rules feature. If you’re experiencing any difficulty finding or using this feature, we’d be happy to walk you through it.To better assist you and address any lingering concerns, we encourage you to open a support ticket and our team is ready to investigate and resolve these issues directly with you.We genuinely care about your experience and appreciate the opportunity to make it right. We’re committed to continuously improving and delivering the best experience possible.Thank you again for your feedback!