What's new in 1.0.225 TIMER • New Timer module – track time directly in the app • Home screen widget with an active-measurements switch and a quick start button • Time is counted on the server, so closing the app or restarting your phone does not affect the measurement • Jump straight from the widget to the record the timer is running on CONTACT STATUS • New "Contact status" field (Active / Inactive) on the contact detail • Filter by status in the contact list, showing active contacts by default • Inactive contacts are no longer offered in the "Requested by" and "Requested for" fields • On existing requests the original contact is kept and visibly marked as inactive APPROVALS AND WORK REPORTS • Free-form approval creation completed – steps and description are now correctly pre-filled from the template • The list of work reports under a request loads correctly again on iPhone • Empty required fields are highlighted when quickly closing a request BUG FIXES • Android: the app no longer overloads the processor and drains significantly less battery • Fixed sign-in via Office 365 / Entra ID • Quick request closing now works when a mandatory reason is enabled • Conditional display of checkboxes now behaves the same as on the web • Service record: selecting a value from a list no longer jumps to another field, and switching devices always opens the default tab

Bugfixes

What's new in 1.0.208 • Approvals directly in the app – create free-form and template-based approvals while resolving a request • Discussion on linked support • Work reports for multiple assignees at once • Bigger QR scanner with zoom and flashlight • Clearer approval detail with custom fields • Fixes: emojis in discussions, task creation via "+" and calendar, all-day tasks, request templates

What's new in 1.0.187 Notification Center – new module for all notifications in one place. Work logs linked to configuration items. Fixed description saving freeze. Fixed solver group change for non-admins. Auto re-authentication after device wake. Editor fixes and more reliable work log loading.

-Active Directory (AD) authentication for mobile and desktop app -OCR business card scanning for automatic contact field filling -Offline time entry recording on offline requests -Copy time entries with optional field selection + more improvements & bugfixes

- Approval workflow redesign - Company/Contact quick actions (call, email, new request) - QR scanner for business cards - CMDB new structure - Report generation button - Improved attachment uploads & Android keyboard - Bug fixes: grey screen, request closing, color tags

Bugfixes

The new version brings new features and bug fixes.

Bugfixes

What’s new in version 1.0.87: • Fixed saving fulfillments linked to project deals • Updated share icon to default symbol • Permissions added for creating backdated fulfillments • New Approval module (partial version) • Added Calendar optimized for mobile • Work orders and related notifications • Improved filters, search, and filter memory • Colored request types now visible in the calendar • Faster loading of discussion posts • Fixed data display and form field issues in tasks

What’s New in Version 1.0.73 • Task Creation: “Status” field appears only after task creation. • New Modules: Added Calendar and Approval modules. • Fulfillment Fixes: Improved saving for project-linked fulfillments and permission controls for past fulfillments. • UI Improvements: Fixed parent object selection, number series display, and optional task type requirement. • Other Fixes: Updated Share icon to the default system symbol.

What’s New in Version 1.0.68 • Configuration Enhancements • Limited selection of configuration items (CI) in fulfillments with a restricted dropdown menu. • Added the ability to select a single request category, with updated request categories for better organization. • Improved Sorting and Filtering • Enhanced sorting options for fulfillments to streamline your workflow. • Introduced a new company status filter for more precise data management. • Request and Project Management • Added “Project Deal” to request details for better project tracking. • Implemented leave and vacation request functionalities to manage time off efficiently. • User Experience Improvements • Fixed login issues to ensure a smoother access experience. • Improved the processing and filtering of push notifications for better communication management. • Added a new “Tasks” module to help you organize and prioritize your work. • Enabled the option to open records directly in the web interface for quicker access. • Minor Bug Fixes & Enhancements • Various minor bug fixes and performance improvements to enhance overall app stability and usability.and many more Minor bugfixes & improvements

What’s new in CDESK PRO 1.0.57 1. CMDB – object management 2. Offline Mode – work without connection 3. Tutorials – usage assistance 4. Two-Line Selection – improved data entry 5. Edit Fields in Preview – direct record editing 6. Cards – clear record display 7. Emails and Calls – faster communication 8. Dark Theme – comfortable use in low light 9. Sharing – easier record sharing 10. Avatar – photo from gallery or camera 11. Bugfixes & improvements

Bugfixes & improvements