XCALLY Mobile

XCALLY from anywhere

Only for iPhone

Free · Designed for iPhone. Not verified for macOS.

iPhone

XCALLY Mobile is a native application that seamlessly integrate the capabilities of XCALLY into agents’ smartphones, tablets, or smartwatches. With XCALLY Mobile agents are available anytime, anywhere. Exceed customer expectations with outstanding service on the move even with remote or on-call workers. Expand the reach of customer service beyond traditional call centers by leveraging the XCALLY Mobile for field technicians, external sales teams, or staff working in various locations. Work from anywhere with XCALLY Mobile Manage customer calls with all the functionalities agents need, including status management, call transfer and call recording. Cooperation Use the internal messenger to collaborate with colleagues, even when talking on the phone. Contact manager Deliver a seamless customer experience by providing your teams with visibility into contact information and the customer journey. Call history Keep track of every conversation and easily access call data Features: • Inbound and outbound calls • Internal messenger • Call recording • Call history • Warm and blind call transfer • Status settings • Queue view • Contact manager • Customer Journey

Ratings & Reviews

  • This app hasn’t received enough ratings or reviews to display an overview.

iOS 26 support, Bluetooth support, performance improvements, implementation of quick call transfer to CM list

Version 1.2.0

The developer, XCALLY s.r.l., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Linked to You

    The following data may be collected and linked to your identity:

    • Identifiers

  • Data Not Linked to You

    The following data may be collected but it is not linked to your identity:

    • Usage Data
    • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

The developer has not yet indicated which accessibility features this app supports. Learn More

Information

Seller
  • XCALLY s.r.l.
Size
  • 62.2 MB
Category
  • Business
Compatibility
Requires iOS 15.6 or later.
  • iPhone
    Requires iOS 15.6 or later.
  • iPod touch
    Requires iOS 15.6 or later.
  • Mac
    Requires macOS 12.5 or later and a Mac with Apple M1 chip or later.
  • Apple Vision
    Requires visionOS 1.0 or later.
Languages
  • English and Italian
Age Rating
4+
Copyright
  • © 2024 XCALLY S.r.l.
  • Privacy Policy

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