I’ve been playing this game for almost a month and I loved it so much. I invested so much time into my glade, but two days ago the app stopped loading and started crashing every time I try to open it. I’ve updated my phone, and have deleted and reinstalled the app twice (which is not ideal because I’m using app tracking with Swagbucks to earn rewards) and even now it is still not loading past 35% and just crashes and closes. I have an iPhone 17 air with over 25% of my storage left, so I truly don’t know what the issue is at this point other than software issues on Apple’s and Tole Season’s end. I’m really sad because I love this game, but I am losing my ability to continue earning rewards and lost my streak because the app will not open anymore.
Hello, thank you so much for your kind words regarding our game! We are glad to know you like it so much. And we are truly sorry to hear about this issue. Please be assured that our team is already investigating this, and we are doing everything possible to resolve the problem as quickly as possible. Your detailed feedback about your device is very helpful for our technical team.Thank you for your patience and for being such a dedicated player. We hope to get you back to your glade very soon!