Uklon: More Than a Taxi

Name: Uklon: More Than a Taxi
Rating: 4.8 (11618 reviews)
Author: Uklon Ltd

Tap to ride and order cabs!

Free

12K Ratings
Ages

4+
Years
Category

Travel
Developer

Uklon Ltd
Language

EN
+ 3 More
Size

223.9
MB

Uklon: More than a taxi Move around the city with Uklon! Uklon is a car call service, thanks to which you can quickly and conveniently move around the city. The Ukrainian service also operates in Tashkent. Choose a car class according to your needs Here you choose preferable car class: standard, comfort, business, station wagon, minibus or eco. Save important addresses Don’t waste your time, save frequently used addresses in the app to call a car in a few clicks. Share your location Send your geolocation to friends, mom, wife or colleague during the order. Ride on the best route Our system selects the best routes, thanks to which the driver will take you quickly and comfortably. Manage the cost of your trip If you are in a hurry, increase the price so that your order is a priority among drivers, reduce it if you want to save money. And don’t worry when the price is fixed - it will remain unchanged until the end of the trip. Pay in any convenient way Pay for your trips with a card or cash. 24/7 technical support If you encounter technical problems in the app, our technical support is always ready to help. Uklon is more than a taxi. It is a convenient and multifunctional app that will pick up a car to move around the city. The service already works in 28 cities of Ukraine: Kyiv, Kharkiv, Zaporizhzhia, Vinnytsia, Ivano-Frankivsk, Poltava, Odesa, Dnipro, Lviv, Mykolaiv, Mariupol, Kherson, Kryvyi Rih, Bila Tserkva, Chernivtsi, Khmelnytskyi, Lutsk, Rivne, Ternopil, Uzhhorod, Kremenchuk, Kamianske, Kropyvnytskyi, Cherkasy, Chernihiv, Sumy, Zhytomyr, Kamianets-Podilskyi, on the territory of the Bukovel Ski Resort (Ivano-Frankivsk region). *** Unfortunately, the service is temporarily unavailable in Mariupol. Mariupol is Ukrainian citiy! If you have any suggestions, requests or find any mistakes, please contact us: ios@uklon.com.ua

Ratings & Reviews

4.8

out of 5

12K Ratings

No route, no way to change app language
12/20/2018

kxalex
No route during planning a tripsNo way to change app language No way to use Russian if your phone is set to English language Support is so awful, so that they offered me to change phone language instead adding support for a language change or simply allow customers to type in any language that enabled on the phone
No route, no way to change app language
12/20/2018

kxalex

No route during planning a tripsNo way to change app language No way to use Russian if your phone is set to English language Support is so awful, so that they offered me to change phone language instead adding support for a language change or simply allow customers to type in any language that enabled on the phone
Awful Customer Service and App itself is not customer friendly!!!
11/27/2021

VK143675
At first, I was satisfied using this new taxi app. Honestly, it is good to have another option than uber on the market. Everything was going well until yesterday. I ordered the trip which cost roughly $4, then after my trip i got charged $6 for that trip. I was surprised and contacted the customer support, but received no support or apologies at all. Unpleasant interaction with a customer support representative which kept saying that it was my fault that I increased the taxi fare myself. When I asked how i can check in app that i myself increased the rate, the support did not give me the answer. I do not mind paying the taxi fare if I agree to it, but it was not the case. Uklon just lost another client. I have been working in customer for years and the uklon customer service needs some training as well!!!
Awful Customer Service and App itself is not customer friendly!!!
11/27/2021

VK143675

At first, I was satisfied using this new taxi app. Honestly, it is good to have another option than uber on the market. Everything was going well until yesterday. I ordered the trip which cost roughly $4, then after my trip i got charged $6 for that trip. I was surprised and contacted the customer support, but received no support or apologies at all. Unpleasant interaction with a customer support representative which kept saying that it was my fault that I increased the taxi fare myself. When I asked how i can check in app that i myself increased the rate, the support did not give me the answer. I do not mind paying the taxi fare if I agree to it, but it was not the case. Uklon just lost another client. I have been working in customer for years and the uklon customer service needs some training as well!!!
Nice for drivers, poor client service
11/11/2019

sleepwake
- It’s almost impossible to get a car without manually increasing the price. Default surge is calculated poorly, and every time you have to guess what’s the price that will satisfy a driver, if any- You can’t see if there are any cars around when placing an order, and thus don’t know an estimate for pickup before the driver actually takes your order- Many drivers have tracking disabled, you can’t see where they are on the map, and thus don’t know when to meet the driver. Default estimate for pick up time is often wrong+ There are a couple of options that competitors don’t have just yet
Nice for drivers, poor client service
11/11/2019

sleepwake

- It’s almost impossible to get a car without manually increasing the price. Default surge is calculated poorly, and every time you have to guess what’s the price that will satisfy a driver, if any- You can’t see if there are any cars around when placing an order, and thus don’t know an estimate for pickup before the driver actually takes your order- Many drivers have tracking disabled, you can’t see where they are on the map, and thus don’t know when to meet the driver. Default estimate for pick up time is often wrong+ There are a couple of options that competitors don’t have just yet
Support local business
02/15/2022

5630071
The Uklon app has its share of bugs, but out of the taxi apps available in Ukraine, it is the most ethical. They even have real customer support that you can talk to!
Support local business
02/15/2022

5630071

The Uklon app has its share of bugs, but out of the taxi apps available in Ukraine, it is the most ethical. They even have real customer support that you can talk to!

This release has many behind-the-scenes changes within the app. There have been improvements that are not so noticeable at first glance, but they will affect the further operation of the app and your movement with Uklon. We love your feedback and ideas for improvements at ios@uklon.com.ua

Version 8.0

2d ago

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

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Size
Category
Compatibility
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Age Rating
Copyright

Developer Website

Privacy Policy

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Uklon: More Than a Taxi

Tap to ride and order cabs!

Ratings & Reviews

What’s New

Version 8.0

App Privacy

Data Used to Track You

Data Linked to You

Data Not Linked to You

Accessibility

Information

More by Uklon Ltd

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