HelperHat - Live Chat Support

AI Customer Support Chatbot

Free · Designed for iPad. Not verified for macOS.

AI live chat support for your business 24/7. Switch from chatbot to live agent anytime. Use translations, spam filtering, contacts, analytics, alerts, and more. HelperHat is an AI live chat support app for businesses that want a 24/7 website chatbot, real live-agent handoff, and one customer service inbox for every conversation. Use HelperHat as an AI website chatbot, help desk inbox, customer support messenger, contact manager, and analytics workspace. Answer website visitors, manage live chats, translate messages, filter spam, track satisfaction, and follow up with customers from your phone or web dashboard. Key Features ↪ AI Website Chatbot: Answer customer questions around the clock using your website, uploaded files, business details, conversation history, current page context, shared links, attachments, and custom website data. ↪ Live Chat Support Inbox: Step in when customers need a human. Handle live-agent requests, reply in real time, mark chats Done, move chats to Trash, restore chats, and pin important conversations. ↪ Instant Notifications: Receive push notifications and email alerts for live support requests and new customer messages so your team can respond quickly. ↪ Multilingual Support: Customers and team members can use their preferred languages. HelperHat can translate chat messages, snippets, notifications, and welcome messages across 100+ languages. ↪ AI Knowledge Base: HelperHat can learn from crawlable webpages, sitemap pages, business details, and uploaded files such as PDFs, DOCX, XLSX, PPTX, CSV, TXT, Markdown, HTML, JSON, and XML files. ↪ Rich Conversations: Send text, links, documents, images, GIFs, and supported videos. Use voice dictation to turn recorded speech into editable text before sending. ↪ AI Context From Files and Links: HelperHat can use supported documents, PDFs, images, shared links, and page content to create more relevant customer support answers. ↪ Contact Management: Collect customer name, email, and phone before live support. Search contacts, copy contact details, follow up outside HelperHat, and export contacts to CSV. ↪ AI Support Analytics: Track customer messages, AI messages, live-agent messages, resolved and unresolved conversations, escalations, sentiment, topics, AI CSAT, team CSAT, spam, and reply quality. ↪ AI Spam Filtering: Automatically flag spam, junk, scams, phishing attempts, prompt injection, off-topic messages, and suspicious conversations so your team can focus on real customers. ↪ Flexible Website Install: Add HelperHat as a floating chat bubble, iframe embed, direct support link, or QR code. Install on WordPress, GTM, Shopify, Wix, Squarespace, Webflow, and custom websites. ↪ Customizable Chat Widget: Match HelperHat to your business with icon colors, placement, popup messages, translated welcome messages, custom buttons, trusted domains, and light, dark, or system appearance. ↪ Team Collaboration: Multiple admins and agents can manage support across the web dashboard and mobile app while each business keeps its own settings, team, contacts, analytics, and knowledge base. ↪ Accessibility Support: Screen-reader-friendly controls support key chat workflows. Built For - Website customer support - AI chatbot support - Live chat software - Help desk inbox workflows - Small business customer service - Ecommerce, SaaS, local service, restaurant, clinic, and agency teams - Contact management, CSAT, sentiment, spam filtering, and analytics A Friendly Reminder - The HelperHat mobile app is a free companion app for businesses already using HelperHat - New accounts cannot be created in the mobile app - Business subscriptions and billing are managed on the web - The app is intended for existing team members of subscribed businesses Download HelperHat to manage AI customer support, live chat requests, contacts, translations, spam filtering, and support analytics from anywhere. ↪ Frequently Asked Questions: https://helperhat.com/faqs ↪ Privacy Policy: https://helperhat.com/privacy ↪ Terms of Service: https://helperhat.com/terms

Ratings & Reviews

  • 5.0
    out of 5
    2 Ratings

We've fixed some bugs and made improvements to help you deliver better customer support with HelperHat!

Version 1.33

The developer, Nunuworks, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Linked to You

    The following data may be collected and linked to your identity:

    • Contact Info
    • User Content
    • Identifiers
    • Usage Data

  • Data Not Linked to You

    The following data may be collected but it is not linked to your identity:

    • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

The developer has not yet indicated which accessibility features this app supports. Learn More

Information

Seller
  • Nunuworks, Inc.
Size
  • 77.3 MB
Category
  • Business
Compatibility
Requires iOS 15.0 or later.
  • iPhone
    Requires iOS 15.0 or later.
  • iPad
    Requires iPadOS 15.0 or later.
  • iPod touch
    Requires iOS 15.0 or later.
  • Mac
    Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
  • Apple Vision
    Requires visionOS 1.0 or later.
Languages
  • English
Age Rating
18+
Copyright
  • © 2026 Nunuworks Inc.
  • Developer Website
  • Privacy Policy

    • More by Nunuworks, Inc.

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