Before I decided to pay the $30 to play the game it worked great. I love domino’s in different apps but this one has been my favorite up until I paid to play. Once I paid my money to become a member or whatever you may call it, everything is gone down downhill. The first week or two everything was fine and I was very happy. Since then, it has been one problem after the other the first problem was it just kept saying trying to connect and it would spin and spin and never connect. Finally, you all was able to fix it and for one full day I played and had a great time. Now when I try to play it works fine unless I have to draw a domino. When I draw a new domino, I can’t play the new domino and I can’t go any further in the game. I have to leave and come back in if I wanna play. And as soon as I have to draw the problem starts all over again. I am so tired of reporting to you in the game. I haven’t heard anything for two days. I don’t know what you’re doing if anything and I’m tired of it and I want my money back.
Hello! It’s disheartening to hear about your experience after making a commitment to the game. We appreciate your loyalty and are truly sorry to learn that you're facing ongoing issues, especially with connecting and drawing new dominos. Your feedback is invaluable, and we’ve escalated this matter internally to ensure it's addressed. Thank you for your patience and for sharing your thoughts; it helps us strive for a better experience for all players. We hope to see you back enjoying the game soon!