I sent a message via support and still nothing back. It’s an ASAP fax. It keeps failing. And yes, the fax number is correct unless the social security office letterhead is wrong with the fax number. 😂🤦♀️🤷♀️ it’s not as I called her to verify it. I’m trying to resend after the first failed attempt. Let’s see if it goes through. And I have the deluxe or whatever package it’s called. Will update if it goes through. But also note, if u use your phone cam ( iPhone 17pro max) it comes out a little faded look. Might be better off sending photos instead 🤷♀️
Hi, thanks for your feedback.We don’t have any “deluxe” package, so this might be a mix-up with another app.Fax failures can sometimes happen due to the receiver’s line, even if the number is correct. Trying again usually works.For image quality, it depends on lighting and your phone camera, since we use Apple’s default camera.If you still have issues, please contact support—we’re happy to help.