After a decade of using TeamSnap as a head coach to help manage and communicate, TeamSnap One is a major step backwards.The platform appears to prioritize organization-level administration while completely overlooking the day-to-day needs of coaches. From a coaching standpoint, I cannot point to a single feature that is better than the previous version, and several core functions have been removed entirely.The most frustrating issues identified so far:No web-based portalEliminating the desktop experience is a huge mistake. Coaches rely on it to efficiently upload and manage folders that include practice plans, shot sheets, and team systems documents, etc. Forcing everything through a mobile app is unnecessarily limiting and inefficient.No team email functionalityRemoving team email is another major miss. Chat is fine for quick messages, but it is not a replacement for structured, professional communication. Email is essential for sharing detailed updates, attachments, and important team information in an organized way.Overall, this feels like a downgrade in usability and functionality. Unless these basic features are restored, it is hard to see how this version meets the needs of coaches.

This “upgraded” app got rid of all the features I found useful in the original teamsnap app. I can no longer see player contact information easily without clicking to call someone or send an email. You can no longer send a group email through the app. While the chat is nice it’s not always efficient for some messages. I can no longer view and sync each team individually on the calendar. This is very inconvenient when having multiple kids playing multiple sports. You can no longer enter games or even see teams on a computer which means everything has to be done through the mobile app. This makes it take significantly longer to enter a full season’s worth of games and practices. The more I use the app the less I like it which is why I’m choosing to use a different app even though my club uses teamsnap one. Even free apps are better than this paid one.

TeamSnap ONE lacks much of the best features of the original TeamSnap app. It is difficult for parents to add contact information. As a manager, I lack the ability to add contact information for other team members. Additionally, while you can bulk schedule a re-occurring practice, there is no ability to make bulk changes (such as for a new time or field number). This means if something changes to a previously scheduled regular event, you must individually change each time entry. It is also frustrating that you can no longer pin messages to the top. It is much less user friendly and takes more work to manage the team with TeamSnap ONE than with the original TeamSnap app.

This app is exponentially worse than the original. 1/ As the team manager I relied on being able to see the parent emails/ player birthdates right in the app so I can register for tournaments. This is no longer visible and I have to click into each parents name to start an “email” them in order to get the emails creating so much extra work.2/ Scheduling - I used to be able to schedule on desktop which was much faster than app when inputting a 9 month season, this is no longer available. 3/ I can create series of events but I can’t edit or delete a series of events, like I used to be able to. I accidentally put the wrong time and had to manually update 26 instances.