VOX Cinemas App 4+

I often get this error when trying to access my account both online and on the app. It’s so frustrating because I can’t order food online nor start preparing my order when I need to. I called customer service the lady said nothing can be done about it😒

Very frustrated! I tried 3 times to book tickets online. All 3 attempts always gave me an error message after I input my credit card details. The bank hold the funds and took them a while to revert the charges. I still have another charge which apparently is not showing in their system, which always gives error messages. After providing the customer service agent and manager with proof that I received the error message and my bank statement showing the deductions I am left without a refund. The way the customer service manager is handling my case is absolutely frustrating and there worse part is that there is no one else to escalate.

I love vox but there is one thing that made me put four stars with me everything is awesome but you do not know how many dreams you have crushed by canceling the BTS movie I just want to know why you canceled it other than that vox is amazing and I think that people should go to vox more Often but please just bring back the movie and don’t make it 18+ because that is just weird because BTS is for kids and teenagers please just bring back the movie you crushed my dreams I haven’t been waiting for it for a long time