This game started off great. I really enjoyed it... For like the first hour I played but unfortunately that's all I can play. Even after spending $15 on this game bc well.... I was really having fun and wanted more energy and diamonds but then after spending money on it it kept crashing and kicking me out. I would get back in and 10 minutes later, it would kick me out again. After doing this like 20 times it eventually wouldn't let me back in the game at all. It would get to 20% and not go any further. Even after logging completely out..... It would never get past 20% even waited 15 minutes to see if it would gain in % but nope, it wouldn't move. So can u PLEASE PLEASE PLEASE try and fix this so I can enjoy it once again and not feel like it took my $$$ and locked me out. Bc chances are...... If I'm able to play it again I'll probably spend more $$$$ on it. And its not working due to my space bc I only have 10 games on my apple iPad and A LOT of open space so that can't be a reason it just randomly quit working on me. Please fix this what could be an amazing awesome and fun game for me pleaseeeee! Thank you so much. Hopefully you wont just read this and forget about it and do nothing. Hopefully you're good business peeps and try to make your PAYING customers happy!! Ty ty ty!! <3 Shayla H.
Hi Shayla, we’re so sorry you’ve run into these frustrating crashes and the 20% loading freeze after you’ve supported our game. It’s absolutely disheartening when you want to enjoy the game you paid for.Due to platform review mechanisms, we only just saw your comment. For faster assistance next time, please reach out via our support email. Could you please send us your in‑game ID to: support_02@weairs.com. Our team will respond to you promptly and look into your issue right away.Thank you for your understanding 💛