muse, the voice of the visitor
museums visitors' experience
Free
iPad
We bridge the gap between museums and their visitors, empowering them to create exhibits which engage, excite, and educate.
Muse is a B2B tablet-based app. It is by subscription fee only. Please contact us at contact@muse.stream to learn more and receive your unique login access.
IN A NUTSHELL:
The traditional method of gathering visitor feedback for museum exhibits is outdated, unengaging, and inefficient. Paper surveys, handed out after the visit, only achieve a 3% response rate. These surveys tend to have limited scope – only focusing on basic demographics and marketing data. They don’t capture the visitor’s lived experience such as emotions, specific likes and dislikes, or the atmosphere in an exhibit. As some surveys rely on post-event recall, they can lead to inaccuracies or only remembered experience. The data collected is often not processed and analyzed until months later meaning it can’t be used to make immediate improvements or adaptations. Muse is set to change this.
With interactive, tablet-based technology, Muse aims to enrich the visitor’s experience while providing real-time insights.
WHY MUSE'S TECHNOLOGY IS IMPORTANT AND WHAT ARE THE BENEFITS:
Museums could take full advantage of the technology to drive their feedback systems. Muse’s real-time and multi-dimensional data capture allows visitors to share anonymous demographic data as well as qualitative information about their visit. Muse is already active in 24 Swiss museums, with over 300 surveys already deployed and more than 30,000 voices heard. Our clients benefits from:
• Enhanced visitor engagement: our playful and interactive questionnaire transforms feedback from a chore into a core part of the museum experience.
• Beyond demographics: muse captures the qualitative lived experience during the visit and not after.
• Actionable insights: data is captured in real-time which allows museums to be agile and responsive.
• Greater satisfaction: visitors feel heard and valued, leading to higher satisfaction scores and thus increasing loyalty and the possibility of revisits.
• Creating community: helping museums become a place for dialogue and places of wonder and curiosity.
FACTS & FIGURES and MORE FEATURES:
• 20-30% response rate: a significant improvement compared to traditional methods
• 10 languages supported: inclusive and accessible to a global audience
• 24 Swiss museums, 312 surveys and 30’233 voices heard and counting
• Easy-to-read dashboard: a real-time view of your data through an online portal
• Public display: the ability to share visitor responses on public displays in real-time
• More than just software: Muse offers the strategic counsel and advice to help museums develop and deploy their surveys, and then analyze the results into actionable tactics
Ratings & Reviews
- This app hasn’t received enough ratings or reviews to display an overview.
- Enhanced user interface design to improve text visibility
The developer, muse Sàrl, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- muse Sarl
- Size
- 5.8 MB
- Category
- Business
- Compatibility
Requires iPadOS 13.1 or later.
- iPad
Requires iPadOS 13.1 or later.
- iPad
- Languages
English and 11 more
- English, Arabic, Danish, Finnish, French, German, Italian, Polish, Rhaeto-Romance, Simplified Chinese, Slovenian, Spanish
- Age Rating
4+
- 4+
- Copyright
- © 2026 muse Sàrl