KaptureCX Lite
Empower agents for top CX
Only for iPhone
Free · Designed for iPhone
iPhone
KaptureCX Lite for Field Engineers
Empower field engineers to provide exceptional customer experiences by equipping them with KaptureCX Lite. Elevate first-visit resolution by providing crucial information such as comprehensive ticket and product details, complete customer profiles, spare parts visibility, and more. Tailored for field engineers, KaptureCX Lite boasts an intuitive interface for seamless navigation and delivers real-time notifications to ensure field agents stay informed and agile.
Win Customer Over with Features Like:
SLA for field technicians
Sell AMC on-the-go
On-field manual download for the guidance towards next steps
One-tap attendance management
Geo-fencing visibility
Real-time image update
Technician route optimizer
Auto Happy/Sad code generator
Ratings & Reviews
- This app hasn’t received enough ratings or reviews to display an overview.
App Enhancement with bottom tab and group chat.
The developer, Vikas Garg, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Vikas Garg
- Size
- 52.2 MB
- Category
- Business
- Compatibility
Requires iOS 15.6 or later.
- iPhone
Requires iOS 15.6 or later. - iPod touch
Requires iOS 15.6 or later. - Mac
Requires macOS 12.5 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
English and 9 more
- English, German, Indonesian, Japanese, Korean, Malay, Portuguese, Spanish, Thai, Vietnamese
- Age Rating
4+
- 4+
- Copyright
- Copyright © 2023 Kapture CX