I used the app for about a month, and had a very difficult time finding all of the pieces that were profiled by the suppliers suggested. But using the suggestions, I was able to find comparable clothing at different places and at different prices. After the first month, I canceled the subscription through the app. Unbeknownst to me, they continued to charge me after my cancellation for several months., And I just happened to find the most recent charge of almost $60. You mean to tell me that you’re charging $60 a month for pieces of clothing that you get no discounts for? And they give you a whole outfit and you have to go to 17 different stores to purchase them, and again with no discount?? … 7 times out of 10 those particular retailers don’t have the particular item, so you have to do your own research to find something comparable. I feel stupid falling for this scam. Please listen to my words and do not purchase this app.. It’s so not worth it. And then to add insult to injury, you cancel the subscription and they keep charging you. How many hoops do you have to go through to cancel something?? I’ll tell you, several
Dear Tennillio,We are truly sorry for the frustrating experience you’ve had, and we completely understand your disappointment. This is definitely not the kind of experience we want for our users, and we want to make things right for you immediately.Unfortunately, we cannot identify your account or see your billing history here to fix this right away. We kindly ask you to contact us directly at help@dressly.world with your registered email address. Our support team will investigate what happened with your cancellation request, stop any further charges, and assist you with this issue.Regarding the availability of items, we also appreciate your feedback. Our AI tracks items across multiple online stores, but popular pieces can unfortunately sell out quickly on the retailers' side. We are continuously working on improving our tracking to make shopping smoother.Kind regards,Dressly Team