First of all, I was not impressed with the material or the sizing. It wasn’t true to size I measured myself and did what they said, and the bras barely fit and the rest of the stuff I couldn’t get over my shoulders or over my hips so no I’m not impressed if I could give it a zero I would. And by the way they say they have 24/7 Customer Service yeah if you wanna go online but the phone numbers that give you just tell you to go online you don’t get a customer service agent that’s a crock. All this leads me to believe that they’re out of town or out of the country. So I never did get to return all my products and I’m not happy about that. I will never order anything from them again. It’s a waste of time and it’s a waste of money.

I have bought Shapermint products before. They are good products. But December 10 of 2025, this year. I ordered some tanks tops. The app says the expected delivery date is December 18, I’m writing this on the 27th. No delivery. They do offer a tracking number. But they don’t tell you what courier service they’re using.. So the tracking number is useless. I’ve contacted them through their AI Chatbot, I’ve emailed them.. All they do is send me a link to check the shipping update which is where we started with this. I’m not sure what my next move is, but I’m gonna contact the authorities to see if I can get my money back.. And as greater product as it is, I will never order a thing from them ever again.

I was in need of a couple new bras, and had liked the one I purchased from Shapermint before. While I was getting ready to check out, a pop up came up in my page, and asked me if I want to be a premier member, and get free shipping, and a discount on the bras I was ordering. I said YES!Within 1 minute my order went through, and immediately, I saw they billed me for double the bras to 4, and that 2 of them are not my size. Smalls, and I wear XL. Within one minute of my order I asked to cancel my order, and they said..sorry, it’s already been processed. Within one MINUTE!They refuse to cancel the order. I will NEVER DEAL with SHAPERMINT again, and will tell everyone I know to steer clear of their terrible business practices. Stay Away if you want to hold onto your money…they want it very badly, and will cheat you for it.

The new app has no back button or option to go back to your original search. If you click on an item’s description, you have to start a new search to look at what you were viewing before. It makes it difficult to look up items for comparing items