Hello! Thank you so much for taking the time to share your thoughts about the game. It’s always helpful to hear feedback from our players. I completely understand your feelings regarding the payment requirement after the first three levels. We aim to provide an engaging experience right from the start, and it is our goal to make sure that every level is enjoyable and rewarding.The decision to introduce paid levels was not made lightly. As a small development team, we rely on these purchases to keep improving the game, adding new features, levels, and maintaining the overall quality. Your enjoyment is our top priority, and we want to provide a game that offers value for your money.That being said, we appreciate your perspective and are always exploring ways to offer content that feels worth the investment. If there’s anything specific that you’d like to see as part of the paid levels or any suggestions on how we can improve the game's experience for players, please let us know! We truly value all our players and want to make our game the best it can be. Thank you for your understanding and support!

Dear User,Thank you for taking the time to share your concerns with us. We truly appreciate your feedback and understand your frustrations regarding the limitations you’ve encountered in our game. It’s clear that your experience has not met your expectations, and we sincerely apologize for any disappointment this has caused.We recognize that many players, like yourself, have voiced their concerns about the level restrictions and the perceived value of the game. Your comments regarding the game’s structure and content are invaluable as we aim to create a better experience for all players. While we have made some updates, it is apparent that we need to prioritize your feedback further.Please know that we are actively working on improvements to enhance gameplay and address the current issues. Our goal is to provide a rich and enjoyable gaming experience, and we understand that this means re-evaluating our content offerings and membership structure. We are committed to taking actionable steps based on player feedback like yours.I assure you that we do not intend to “scam” anyone; our aim is to create a quality product that players can enjoy. Your sincerity in wanting better for our game motivates us to strive for improvement. We encourage you to stay tuned for future updates as we aim to enhance the game for everyone and return it to a state of enjoyment.Thank you again for expressing your thoughts. Your voice is important to us, and we hope to win back your trust.Best wishes, The Development Team

Thank you so much for taking the time to share your experience with us. We truly appreciate your enthusiasm for cleaning games and your excitement about our title. It's always great to hear from players who are looking forward to new experiences.We sincerely apologize for the frustration you've encountered with the VIP page. You can close the subscription page by clicking the "X" button on the upper side, and continue to play. Our goal was to create a balanced gameplay system that allows both free and premium users to enjoy the game, but it seems we may have missed the mark in this instance. We understand how disappointing it can be to feel locked out of a game you were eagerly anticipating.Rest assured, we will take your feedback seriously. Your input is invaluable for us to improve the player's experience, and we want to make sure that you can dive into the fun as soon as possible. Thank you again for your patience and support; we hope to resolve this swiftly so you can enjoy all the satisfying moments our game has to offer!

Olá! Agradecemos muito pelo seu feedback e sentimos muito por você ter tido uma experiência frustrante com nosso jogo. Sabemos que os anúncios podem ser irritantes e estamos constantemente buscando formas de melhorar a experiência do usuário. Nossa intenção é equilibrar a monetização do jogo com a diversão e acessibilidade para todos os jogadores, e seu comentário nos ajuda a perceber onde estamos falhando.Sobre a limitação de rodadas e o tempo de jogo, entendemos como isso pode ser desanimador. Estamos atualmente revisando o modelo de monetização para oferecer uma experiência mais satisfatória. Agradecemos por sua paciência enquanto trabalhamos nessas melhorias. Você diversas vezes mencionou seu desejo de ver mudanças, e esse tipo de feedback é essencial para nossa equipe, pois nos permite entender melhor as necessidades dos nossos jogadores.Estamos comprometidos em ajustar esses aspectos para que o jogo não só atenda às expectativas dos usuários, mas também ofereça a diversão prometida. Por favor, fique atento a atualizações futuras; sua opinião é valiosa para nós. Se você tiver mais sugestões ou comentários, não hesite em compartilhar! Obrigado por nos ajudar a melhorar!