Everything we have ordered has been amazing. I can not resist the crescents! I’m thrilled with everything I have tried and upped my order!

I received my first order of 6 gluten free baked goods. Had a little difficulty with the app. It was very confusing and I ended up placing 4 duplicate orders - don’t ask me how. Customer service was quick to help me resolve the issue. I was so excited to find a new option for gluten-free. I ordered 4 different gf loaves of bread, gf everything bagels, and gf brioche buns. I immediately cooked up the plain sourdough loaf. It had been years since I’ve had a good sourdough. It came out of the oven smelling delicious with a crisp outer layer and a soft moist inside. it tasted great. The rosemary and the pecan cranberry we’re just as awesome. There are two dense for sandwich bread but absolutely delicious immediately out of the oven or toasted later with butter. The bagels were also very good, but I did not care for the brioche buns. They were too dense. I used them to make stuffing on Thanksgiving. When I ordered the second time, I was disappointed to see that the options were more limited. Only the plain sourdough was available, and it would not let me order other products outside of the gluten-free plan. For the third time that I ordered. I changed my plan to 4 items. The options were still very limited. This may be the last time I order from them. They really need to get their act together with their website and the way that their plans operate. It’s too limiting. 🍞 🥯 🥖

I’m new to Wildgrain & look forward to my first order. I’m confused by the multiple add-on options after my initial order was placed. It looked like I was being asked if I wanted to add more items that weren’t presented to me as additional add-ons. I then added more additional items because there were items offered that weren’t on the previous add-ons in my initial order. When I added the additional add-on items I was asked to make a whole new purchase & that I needed to order them now before they ran out of stock.

Seriously the absolute worst experience I’ve ever had utilizing an app. I will credit the company with an excellent product but customizing an order is agonizing. We’ve a $9.90 credit I wished to use but it somehow got lost in the process. Ten bucks isn’t much anymore so I chalked it up to experience & pressed the “buy” button.Disgraceful.