IFS MWO Service
Business
Free · Designed for iPad. Not verified for macOS.
IFS Cloud Mobile Work Order for Service is suited for field service technicians and provides them with service-critical information and offers complete control over your work process. It is intuitive, easy to use and guides field service technicians through the work execution process and other supporting functions. Fully embedded remote assistance capabilities allow field service technicians to visually communicate and interact with other techs and back-office experts in order to assist each other. This includes the ability to remotely see through the camera and add annotations on the video feed. Features such as configurable workflows and remote assistance lead to improved first-time fix rates along with improved accuracy and consistency of entered data.
IFS Cloud Mobile Work Order for Service provides full insight to task related information; imagine arriving on site for an emergency call and being able to check the status of any other open work orders, preventive maintenance tasks, or support requests from that customer, check the availability of spare parts and efficiently record the work you have performed and update your work status. This application also provides the ability to initiate, process and release service quotations including the ability to calculate total quoted price and present the generated quotation to the customer for approval.
IFS Cloud Mobile Work Order for Service offers robust offline capabilities for use in locations and situations where network connectivity is bad, sporadic or simply not allowed. The software automatically syncs your entered data later, on a schedule or when your network connection is reestablished.
IFS Cloud MWO Service is intended for customers running IFS Cloud.
Note: Continued use of GPS running in the background can dramatically decrease battery life.
more This is the worst app I’ve ever used. It was created by people who don’t know anything about developing softwares
This is the worst app I’ve ever used. It was created by people who don’t know anything about developing softwares
- Fixed an issue that could cause the app to become unresponsive during navigation.
- Fixed an issue where some items in lists were not fully visible or scrollable in certain contexts.
- Fixed an issue where default values were not automatically filled in when creating new work.
26.5.3902.0 2d ago
- Fixed an issue where the on‑screen keyboard affected survey navigation.
- Improved reliability when syncing completed work and updates to the backend.
- Fixed an issue where valid survey answers showed unnecessary error messages.
26.4.3813.0 Apr 22
- Improved field update and refresh behavior.
- Improved calendar view consistency.
- Improved Save and Cancel action consistency.
- Improved text and content rendering.
- Improved dashboard tile updates.
- Improved UI in Attachment interfaces.
- Improved button layout and alignment.
- Fixed a crash during data entry with decimal points.
- Improved login reliability.
- Improved app stability when navigating between screens.
- Improved image compression and synchronization.
- Updated user interface across the app, including refreshed screens, navigation, cards, calendars, maps, menus, and visual styling.
- Mobile Copilot updates to support smoother interactions and actions where available.
- Improved time selection with configurable intervals and smoother scrolling, while continuing to follow app‑defined rules.
- Improved overall stability and reliability.
- Smoother navigation and performance across the app.
- General fixes and usability improvements.
26.4.3710.0 Apr 7
- Fixed an issue where device location timestamps on iOS could appear offset from the actual local time.
- Fixed an issue where hour values were not calculated or displayed correctly during time reporting.
26.3.3701.0 Apr 1
- Fixed the timezone issue causing technician shift times to be recorded one hour early.
26.3.3681.0 Mar 26
- App stability has been improved by addressing a crash that could occur during rapid navigation and signature capture.
- Fixed an issue where some fields could appear empty or cause the app to stop responding.
- Improved overall performance, stability, and navigation reliability.
- Fixed issues that could interrupt sign‑in or ongoing use.
26.3.3637.0 Mar 18
- Added image compression for photos selected via Gallery or captured using the Camera when creating a new Service Request.
26.3.3575.0 Mar 6
- The video 'View' icon is shown correctly on the Media Details page, allowing videos to be viewed even when the page is read‑only.
- Field values can be selected and copied, making it easier to reuse information when needed.
- Save and Cancel buttons remain visible above the keyboard when editing fields.
- App crashes when going back were fixed, ensuring smoother navigation and improved stability for a more reliable and uninterrupted user experience.
- Answer choices with long text are fully shown and wrap correctly, making options easier to read, compare, and select accurately during surveys.
- Screen layout adjusts smoothly without manual scrolling.
- Single loading indicator appears, ensuring the menu screen loads correctly after loading ends.
- Easier sign‑in added, ensuring access, links, and notifications work reliably.
- Validation added for mandatory fields when pressing the Next button.
- Buttons behave correctly when the keyboard opens.
- Network connection issues resolved.
- "View Turns Assigned To Me” opens without errors.
- List values made visible and scrollable in all views.
- Memory usage is reduced during long use.
- Undo correctly clears the feedback list after saving an item.
- Clear message is shown when camera or video access is denied.
- Ensures keyboard closes before opening camera, files, or gallery.
26.2.3497.0 Feb 19
- Resolved an issue where media files sometimes failed to upload when the network was unstable by adding an automatic retry mechanism to ensure more reliable uploads.
- Resolved an issue where failed image uploads were retried endlessly.
- Resolved an issue where Mobile Copilot features could not be accessed.
26.1.3391.0 Jan 31
- Resolved an issue where an error dialog was preventing users from interacting with the app.
- Resolved an issue where finish times didn’t update automatically when adjusting work hours.
- Resolved an issue where long answer options in multi‑choice surveys were cut off, making them hard to read and select.
- Resolved an issue where the app could crash when answering picture‑based survey questions on certain devices, improving overall stability.
- Resolved an issue where failed image uploads were repeatedly retried, ensuring they are now resent reliably during the next sync instead of looping indefinitely.
- Resolved an issue where the app failed to start correctly, ensuring a smooth and reliable startup experience.
- Resolved an issue where failed image uploads were repeatedly retried, ensuring they are now resent reliably during the next sync instead of looping indefinitely.
26.1.3375.0 Jan 25
- Fixes an issue where the UI was not correctly rendered on Measurement screens.
- Fixes an issue where dashboard tiles were duplicated intermittently.
- A fix has been implemented to address the scrolling behavior in multi-line text fields.
- The navigation issue that prevented pages from loading when using a custom Action Button in the mobile application has been resolved.
- This release adds image compression for photos selected via Gallery or captured using the Camera when creating a new Service Request.
- Fixes an issue where the app stopped responding intermittently when navigating between Detail and Task Action pages.
- The issue that prevented users from logging in to the MWO MAUI application after changing the font size in device settings has been resolved.
- Time values now follows the device’s selected 12-hour or 24-hour format, ensuring consistency with device settings.
- Fixes an application crash during session termination.
- The issue with deep links launching duplicate instances of the application on callback from Advanced Forms was resolved by correcting the handling of deep link invocations.
- Canceling the selection of the Cause field in the Report In screen no longer removes information from the Failing Function and Fault Type fields.
- Improvements to app performance around navigations.
- Fixed an issue where command buttons on the step list became inactive after returning from the step detail.
- Fixes an issue where the saved start page was not correctly displayed when the app was restarted.
- Fixes an issue where the password field could be hidden by the keyboard.
- Fixes an issue that caused a pop-up error when technicians rejected a task.
- Miscellaneous defect fixes.
26.1.3338.0 Jan 13
- Fixed an issue where mandatory field error messages showed the field name incorrectly instead of the proper label.
- Fixed an issue where task details could intermittently disappear from the My Work Calendar screen.
- Fixed an issue where the display shifted when marking a step as “Done.”
- Fixed an issue where color formatting was not shown correctly in text.
- Fixed an issue where the app did not start correctly under certain Page Designer configurations.
- Updated the date field to automatically insert the current date by default when no selection is made.
- Fixed an issue where IFS Advanced Forms could not be opened from the Mobile Integrations screen accessed via the Home Screen.
- Fixed an issue where the app didn't allow to set a preferred language.
- Improved compatibility with special characters in Functional and Service objects.
- Fixed various navigation issues to ensure smoother and more consistent app behavior.
- UI improvements.
- Miscellaneous defect fixes.
25.12.3232.0 12/15/2025
- Resolved an issue that caused sync failures and app crashes when deleting reported time.
- Resolved an issue where token expiry did not prompt the login screen.
- Fixed image compression problems for better media handling.
- Improved navigation stability for smoother back-and-forth transitions.
- Fixed an issue in push notifications handling.
- Fixed date and time selection issues in pickers.
- Enhanced UI for a more refined experience.
- Performance optimizations for faster and more reliable app usage.
25.11.3116.0 11/26/2025
- Fixed an issue where device gallery access permissions weren’t applied correctly.
25.10.3072.0 10/29/2025
- Resolves an issue that prevents the app from working when the device language is set to Turkish.
- Resolves a text field issue in service reports where words are incorrectly split onto the next line.
- Resolves label display behavior issue so that labels are properly hidden when settings says not to show, improving user experience.
- Resolves an issue that causes the app to freeze when changing crew members through the mobile app.
- Includes AI based copilot for better user experience.
- Allow users to configure the mobile landing screen.
- Enhancements in UI and fixes for defects.
- Performance improvements for smoother experience.
- Users can now jump to different pages based on their tasks, with better support for flexible data connections.
25.9.2995.0 10/15/2025
- Fixed an issue where the app crashed when issuing materials continuously.
25.9.2974.0 09/21/2025
- Fixed an issue where an incorrect seconds component was included when displaying time values.
25.9.2890.0 09/17/2025
- Fixes an issue where the MWO Service MAUI app failed to initialize.
- Fix the issue to ensure the download icon displays correctly for documents.
- Fixes an issue where object online download didn't occur as expected.
- Added fix for alignment issue in iOS for Badge and MediaPicker when displayed within AssistantControl.
- Fixed the width of the Itemtemplate of collectionview. And spacing of the collectionview.
- Fixes an issue where QR code generation didn’t occur correctly when performing an outgoing stock move.
25.8.2850.0 08/21/2025
- Fixes an issue where failed transactions were occurred when doing status changes on work assignments.
- Time Reports and Clockings are working accurately without any failed transactions.
- Fixes an issue where HTML report was not viewable on older cloud tracks.
- Resolved the Bing Maps deprecation issue by implementing a browser-based solution.
- Fixes an issue where image viewer was not behaving correctly.
25.7.2676.0 07/15/2025
- Fixes an issue where the back navigation button was not available for the apps with no dashboard screen.
- Fixes an issue where certain texts were not supported in dark mode.
- Fixes an issue where the app got crashed when accessing company tree.
- Fix to address format issue when metadata syncing.
- Fixes an issue where the optional enumeration fields were not behaving properly.
- Fixes an issue where editable lists were not refreshed properly after a change.
- Fixes an issue where the download icon on media thumbnails was not available.
25.6.2624.0 06/18/2025
- Fixed issue in the Norwegian language app that caused the My Work and Pool Work lists to appear empty.
- Fixed the issue of missing objects in the cloud when using an online object.
- Removed element header in pdf report if there is no data in element.
- Fixed issue where service report signatures were not visible or caused app disconnection.
- Improved workflow so 'Completed' can't be selected until the iAuditor step is completed.
- Removed element header in pdf report if there is no data in element.
- Fixed issue where default values set in Page Designer were not working as expected.
- Implemented translations for process of adding attachment to a Work Task.
- Fixes an issue where the custom font colors were not correctly applied on the app.
- Added backward compatibility for survey images.
- Fixed issue where linked values were not working properly in Assistants.
- Fixed issue where navigation with Enum filters always opened the wrong record.
25.5.2568.0 05/29/2025
- Fixed an issue that could cause the app to become unresponsive during navigation.
- Fixed an issue where some items in lists were not fully visible or scrollable in certain contexts.
- Fixed an issue where default values were not automatically filled in when creating new work.
more Version 26.5.3902.0 2d ago
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