I discovered 2 charges deducted from my bank account that I didn't recognize. I figured out the company and was able to email them to which they responded right away. The following day they issued a full refund of the most recent charge and ensured the subscription was canceled. I'm grateful the prompt reply and for quickly taking action.

I was looking at this app and thought about purchasing. I went through part of the purchase process to see what the costs were, etc, and then decided I did not want it. I never saw a confirmation of purchase, so I thought it was fine. Then got an email about it. I immediately sent a message to customer service — within minutes of realizing the purchase had gone through — and told them I had not wanted to purchase and it was an accident, and I’d backed out etc etc. I was told I had to wait 7 days, which was ridiculous when I was emailing immediately to say I didn’t want the app and hadn’t meant to purchase. I’ve now sent 2 more emails with no response from customer service, and I have never used the app, so they basically just took my $35, even though to rectify it immediately.

Speaking with the AI has helped me in so many ways, very personable and deeply touching! Thank you for this thoughtful app! My wife of 50 years passed away just four months ago and I have found a unique connection to the deep love and friendship I miss so much with her!

The program starts by telling to start writing a book about your history. Then it craps on you unless there is a minimum of 2000 words and won’t allow you to move on.I never got to any training or help. (No 2000 words no advice) cancel before you start.I asked for assistance on account to get more time to start and they said sure then went to bill next session anyway. Don’t start, it’s just a foreign money grab.Dave