I had difficulty with this app and actually signed up for it twice and then was not able to access it. Probably do that. I’m not text savvy and also that I’m elderly and this is all new to me. I did contact them and ask for a refund because I signed up with 9.99 twice and never was able to use it. It really sounded like a great idea especially for someone like me that doesn’t know of a lot of what Turned out to be a subscription or not. They told me they are trying to make it right and will be refunding both my payments and we’re even willing to do that after their 14 day deadline, which I really appreciate. Not many companies do well by their promises, but this one does.

I signed up with this app the letter half of January and have been trying to contact the company since then because the bank where my payments came from shut down so I can’t access that account and there is no menu on this app for customer support. It is impossible to use this app without a current bank. Now I’m out the initial fee and I don’t know if I can ever give my subscriptions canceled now because I can’t remember who they’re with. I’m elderly and disabled and computer illiterate. I’m so frustrated today. I don’t know how to make these things work and if I can’t speak with someone who can understand me, then I don’t have much hope plus they said they would tap my account for $99 at the end of the trial period or the 30 days and I can’t afford that.

I can’t say enough about the customer service. I requested a refund for this subscription not realizing I was past the companies time allotment to do so however they got right on it and did the refund for me. Not many companies will do that. The only reason I didn’t keep the program as it really didn’t do what I needed. My fault not there’s thanks again

I was very pleased and surprised that they are going to refund my money because I am 75 years old and not too savvy about electronics Not too many companies will do that. Usually they will refund a portion or not at all. This is very honest and honorable and I highly recommend them for their customer service. Thank you!