Printerval is honestly one of the best online shopping apps I’ve used. The variety of clothes, shoes, and gift items is amazing, and everything is easy to find. Delivery was fast, and the quality exceeded my expectations. Highly recommend!

Buyer beware. When I tried to purchase a backdrop last week from this one seller, there was no option to input name and age. The thumbnail says it was editable on Canva, but I could not figure out a way to input my daughter’s information. I purchased it hoping they would reach out to me after checking out, but nope they just went straight into production. After few days of back and forth with customer service, they sent me a confirmation page to update the details to go on the banner. I confirmed it, but they still wasted a few more days while my order status was on “Waiting” instead of being in “Production”. Then they tell me it will take up to 15 days to arrive even when I paid more for the premium shipping. No way am I paying $78 for Express shipping when the premium shipping could’ve been more than enough time on the first day I ordered. They jeopardized our birthday plans and only offered a refund once I cancel the order. There are alot of complaints online that orders arrive late very often and some people get empty packages. Also many arts here are stolen from other artists. I don’t know if this is a scam app or was it a scam seller, but beware. These sellers put up misleading details and also extremely lack of information about the product. Most likely some AI generated pics and posting with products that come from China. I tried posting a review on that product, but it never showed up. I believe all products on their site has 4-5 stars review but zero 1 stars. The reviews all sound very generic, most likely posted by AI. If you want to take a risk with late deliveries and also horrible quality and a chance of getting an empty package, then go ahead and shop here.

I placed an order with this company at the beginning of December for matching outfits for my family’s Christmas celebration. I clearly indicated that the items were needed by Christmas. Unfortunately, the merchandise did not arrive until mid-January — well after the event had passed.Because the order was delivered late and no longer served its intended purpose, I immediately contacted the company to address the issue. Not only was the shipment significantly delayed, but the quality of the material was extremely disappointing considering the price point. For nearly $400, I expected far better craftsmanship and fabric quality.Customer service was equally frustrating. I opened multiple claim tickets, only to receive repetitive responses stating that the package was “out for delivery,” when tracking showed it had not even shipped. Getting a meaningful response required excessive effort, and my concerns were never properly addressed.I also paid for shipping and did not receive the order within the promised timeframe. There was no accountability for the delay, no proactive communication, and no satisfactory resolution offered.Based on my experience, I strongly encourage potential customers to research thoroughly and review feedback across multiple platforms before placing an order.This was a costly and disappointing experience.

Sent tracking number after weeks of not receiving the Item. Printerval Support stated that my item was delivered via USPS in my mailbox. After a long battle with Printerval Support team and having to go back and forth to USPS post office. The tracking # provided was shipped to a location in my area but not to my address. USPS stated this is a scam and they are forwarding all information to the Post Master Generals Office as they shipped a 1 oz item to an unknown address. When the hat I order showed 12 oz delivery weight.I will be sending a civil suit for false advertisement and scams known by Printerval and their support team yet they do nothing to protect their consumers.