There is no transparency in cancellation options it should be in the settings to cancel. Also there should be an option to close that screen on every option or go back. You get stuck on the paid subscription options every time and I have to close the entire app.

I downloaded and did a one week trial with this app. Upon finding out that it didn’t work at all I reached out to Fathom only to have them tell me that they don’t have an app yet and this is a scam app. I am unable to get Apple to refund any of these purchases weekly $5 charges though I have reported this several times. I’m going to have to cancel my card and have the bank issue a new one as there is no way to cancel through this app because the developed is also non responsive.

If you think this is at all connected with FathomAI meeting recordings that records, transcribed, and provides AI summaries and queries do NOT expect it. From what I can tell this app is infringing on FathomAI naming and branding. I am shocked Apple would allow this application through without clarification of branding. I am giving it 2 stars because I don’t know if it does the job but the branding and naming is enough to have me delete it.

I did a recording and tested out the transcript feature, and it worked great. I then went ahead and paid for a year of the app. Ever since I paid, I have not been able to get the recording to create the transcript. For days every single time I try it says the service is unavailable. Try again later. They took my money and now offer zero functionality. So angry. .