I purchased a premium lifetime subscription because I expected Fathom to be reliable for transcription and note-taking. Unfortunately, the app has become very unreliable.Transcriptions are not consistently processing, notes are disappearing, and in some cases entire transcriptions seem to vanish. For an app built around capturing important conversations, meetings, and records, that is a major problem.A premium lifetime customer should not have to worry that important notes or transcripts may disappear after relying on the app. This needs urgent attention from the support and engineering team.Until these issues are fixed, I cannot confidently recommend Fathom for serious work.

Just such a scammy looking aesthetic - I tried to download on my phone and all of a sudden I’m paying for premium plan when I already have the free version and now I can cancel. They’re aesthetically terrible.

It says there’s a free limited version, but there’s no way to get to it without going through the pay version.

They are clearly trying to get people to buy thinking it is the “real” Fathom AI Notetaker that many of us use.