Lebara: Travel eSIM

Name: Lebara: Travel eSIM
Rating: 3.7 (6 reviews)
Author: Lebara Media Services

Roaming Data for 180 Countries

Only for iPhone

Free · Designed for iPhone. Not verified for macOS.

6 Ratings
Age Rating

4+
Years
Category

Travel
Developer

Lebara Media Services
Language

EN
English
Size

79.8
MB

iPhone

Lebara Travel eSIM – The Smarter way to connect abroad. You don’t have to rely on airport wifi to find the way to your hotel, or Skip the queue at airport SIM shop anymore. With a Lebara Travel eSIM, you can get instant, reliable roaming data the moment you land, plus it’s one eSIM for life, no QR codes, no putting a physical sim in your phone everytime you travel. Lebara Travel eSIM is your new travel companion, with various data plans priced fairly at local rates, across 190+ destinations; so, you never have to fear your roaming bill again. WHY TRAVELLERS CHOOSE LEBARA Lebara has connected people across borders for more than 20 years - so you can trust us to keep you connected while you travel. - Data in 190+ countries through local network partners - Install in minutes in the app – no plastic SIM, no QR code - Your plan switches on automatically when you arrive - Keep your usual SIM for calls and texts from home - Transparent prices at local rates, no contract - 24/7 human support while you travel HOW IT WORKS 1. Choose your destination and a data plan 2. Pay securely with Apple Pay or card 3. Install your eSIM in the app over Wi-Fi before you travel 4. Turn roaming off for your main SIM, and on for your Travel eSIM. 5. Land and connect – your plan activates on arrival That's it. No complicated setup. No QR codes. No waiting. No surprises. You're connected the second you touch down.

Ratings & Reviews

3.7

out of 5

6 Ratings

App is Not Ready
Jun 16
ClearNotes
Very frustrating experience overall.- I was told the eSIM would install automatically upon landing - that is not true. If you already have something called “Travel” eSIM, your new eSIM will be nameless, and you’ll still have to configure it.- The app showed I had (0) Active Plans after purchasing a plan. This will show (0) until the plan is active, which doesn’t happen automatically like they say it does. Also today my plan showed as inactive again despite support telling me I still have data.- The eSIM doesn’t have its own phone number for the country you’re in - would have been nice to know.- You cannot see your data usage in the app, you’ll need to reset your data in your phone to see how much you’ve used. This is super inconvenient.- Trying to contact support in the app, I was led to an error page for several days - it’s “fixed” now, but the chat will still sometimes drop and restart if you leave the app.- I was told to delete and re-download the app as a troubleshooting step on not having a data top up option available (wasting valuable data!) even though I was on the latest version of the app. Only for the next support person I was connected with to tell me it’s expected behavior the option isn’t there because I had over 5G of data left (which is more data and a different amount than the same agent told me earlier in the chat).- I was told I can’t top up my data until I’m out of data, which makes no sense because how can you complete a purchase without data unless you’re on wifi?- Only after I said I’d need to go to a different provider if this was my only option (to have a lapse in data in order to purchase top up data), did the agent tell me I would see the option to top up available when I had 300MB of usage left. Which again, is listed nowhere in their FAQs. And you also can’t see your data usage in the app.- The quality of the data itself has been fine, but absolutely not worth the headache and ambiguity of installation and top ups. I’ve spent hours trying to figure things out, and am very sad I went with this provider. I will not be using them again.
App is Not Ready
Jun 16
ClearNotes

Very frustrating experience overall.- I was told the eSIM would install automatically upon landing - that is not true. If you already have something called “Travel” eSIM, your new eSIM will be nameless, and you’ll still have to configure it.- The app showed I had (0) Active Plans after purchasing a plan. This will show (0) until the plan is active, which doesn’t happen automatically like they say it does. Also today my plan showed as inactive again despite support telling me I still have data.- The eSIM doesn’t have its own phone number for the country you’re in - would have been nice to know.- You cannot see your data usage in the app, you’ll need to reset your data in your phone to see how much you’ve used. This is super inconvenient.- Trying to contact support in the app, I was led to an error page for several days - it’s “fixed” now, but the chat will still sometimes drop and restart if you leave the app.- I was told to delete and re-download the app as a troubleshooting step on not having a data top up option available (wasting valuable data!) even though I was on the latest version of the app. Only for the next support person I was connected with to tell me it’s expected behavior the option isn’t there because I had over 5G of data left (which is more data and a different amount than the same agent told me earlier in the chat).- I was told I can’t top up my data until I’m out of data, which makes no sense because how can you complete a purchase without data unless you’re on wifi?- Only after I said I’d need to go to a different provider if this was my only option (to have a lapse in data in order to purchase top up data), did the agent tell me I would see the option to top up available when I had 300MB of usage left. Which again, is listed nowhere in their FAQs. And you also can’t see your data usage in the app.- The quality of the data itself has been fine, but absolutely not worth the headache and ambiguity of installation and top ups. I’ve spent hours trying to figure things out, and am very sad I went with this provider. I will not be using them again.
Didn’t work no refund
Jun 18
TaylorFP
eSim failed no refund
Didn’t work no refund
Jun 18
TaylorFP

eSim failed no refund

- Great news: you can now purchase Lebara Travel eSIM in even more countries! - With new smart features, our engineers can now resolve your problems faster, should any issues arise. - A few more fixes to make your experience even better.

Version 1.24.0 3d ago

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Identifiers
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Lebara Media Services Limited
Size: 79.8 MB
Category: Travel
Compatibility: Requires iOS 15.1 or later.

iPhone
Requires iOS 15.1 or later.

iPod touch
Requires iOS 15.1 or later.

Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More

Contains
Messaging and Chat