Hi, and thank you for taking the time to write this — we'd like to clear up what we think is an honest misunderstanding. "Sats" (satoshis) aren't a separate or made-up currency — a satoshi is simply the smallest unit of Bitcoin itself (1 BTC = 100,000,000 sats). So when you earn Sats in ByPet, you really are earning actual Bitcoin, just in small fractions. The reason it takes around 1,000+ sats to equal a dollar isn't a trick on our side — that's just the current market price of Bitcoin and how its units work, and the same conversion applies everywhere, including apps like ZBD. We're also upfront that the earn rate is modest, especially without spending — ByPet is a game first, and the Sats are a reward layer on top. On spending: you're never required to buy anything. Every account starts with a free pet, and all purchases are completely optional. If anything in the app felt unclear or misleading about how Sats and Bitcoin relate, that's genuinely useful feedback and we want to make it clearer — please feel free to reach our Customer Support inside the app. Thank you for giving ByPet a try.

Thanks for the honest feedback — we hear you, and we're sorry it's felt this way. A few things we want to address directly: - The guest-account issue you mentioned — losing purchases after signing in — was a real bug, and we've fixed it in a recent update. If it hit you, we'll restore what you bought; just write to support@bitpet.freshdesk.com. - On the economy — food prices, earning pace, the daily grind — that's fair criticism, and we're actively rebalancing so progress feels more rewarding without heavy spending. We'll be honest, though: we can't offer an easy way to earn a lot of money fast. That always sounds appealing, but it's usually exactly how real scams work — what we're building is a model that can stay sustainable over the long term. - On withdrawals: they are supported in the app once eligibility is met. If yours isn't going through, it may be a security/anti-fraud hold triggered by activity on the account — please contact support and we'll review it and help get it resolved.

Thank you for such a detailed and fair review — nearly a month in, your feedback really helps us. 😊 First, the overheating: good news — we've already optimized this, so please update to the latest version (2.2.2) and it should be much better. If you still run into it after updating, just reach our Customer Support inside the app with your device details and we'll dig in. On the gameplay, you make a great point about wanting more to do beyond the daily farm-and-login, and that's exactly the direction we're heading — the easier frog-feeding you noticed is one small step, with more interactive you noticed is one small step, with more interactive features on the way. And you've got a sharp eye on the art: yes, we do use AI as part of our design and development — honestly, it's where the industry is going — but our designers also put a lot of care into tuning the details by hand. We're the first to admit it's not where we want it to be yet, and that's a big reason we keep updating and iterating. As for spending, that's entirely your call and never required — you can keep enjoying ByPet on the free track. Thanks again for sticking with us for almost a month and taking the time to share all of this; it genuinely shapes what we build next. 🐾

That login scare after buying pets would make anyone nervous, so we’re really glad reinstalling got you back in. And yes, the one-account and device rules are there to keep the game fair for everyone. Thanks for calling out the pets, farming, and wallet withdrawals so clearly. If login ever acts up again, Customer Support can help check it.