TWT Chat - AI Customer Service
Utilities
Only for iPhone
Free · Designed for iPhone
iPhone
TWT Chat is an enterprise-grade smart customer service system designed to improve support efficiency and user experience.
Many businesses face these challenges:
● Customer inquiries are scattered and hard to track
● Repeating answers to common questions wastes human resources
● Managing messages across multiple platforms is slow and inefficient
TWT Chat solves these problems easily:
● AI Auto-Reply: Automatically answer frequent questions, saving support time
● Multi-Channel Management: Integrate website, app, and social messages into one platform
● Live Chat & Team Collaboration: Multiple agents handle inquiries simultaneously, assign tasks, leave internal notes
● Analytics & Reporting: Visualize response data and customer behavior to optimize workflow
● Cross-Device Support: Manage messages on mobile, tablet, and desktop anytime, anywhere
Ideal for enterprises, startups, SaaS, e-commerce, online education, and more—reduce costs, increase customer satisfaction, and strengthen brand image.
Download TWT Chat now and start smart, efficient customer service!
Ratings & Reviews
This app hasn’t received enough ratings or reviews to display an overview.
- Admin can recall messages sent by other agents
- Visitor language information is newly added to the visitor details display
- The system automatically detects URL links in messages and converts them into clickable format.
Fixed some issues and improved experience.
Feel free to update and let us know if you have any feedback.
The developer, HIGHSOON PTE. LTD., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
- Identifiers
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- HIGHSOON PTE. LTD.
- Size
- 54.2 MB
- Category
- Utilities
- Compatibility
Requires iOS 13.0 or later.
- iPhone
Requires iOS 13.0 or later. - iPod touch
Requires iOS 13.0 or later. - Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- Languages
English and 2 more
- English, Simplified Chinese, Traditional Chinese
- Age Rating
4+
- 4+
- Copyright
- © HIGHSOON PTE. LTD.