TWT Chat - AI Customer Service
Utilities
Only for iPhone
Free · Designed for iPhone. Not verified for macOS.
iPhone
TWT Chat is an enterprise-level intelligent customer service system designed to enhance customer service efficiency and user experience.
Many enterprises encounter these issues:
● Customer inquiries are scattered, and customer service agents are overwhelmed
● Repeated answers to common questions waste human resources
● Difficult to manage multi-platform messages uniformly, with slow response
TWT Chat helps you solve it effortlessly:
● AI Auto-reply: Smartly identifies customer inquiries, quickly answers common questions, and saves customer service time
● Multi-channel unified management: Centralized processing of messages from websites, apps, and social media platforms
● Real-time Customer Service & Team Collaboration: Multiple agents handle inquiries simultaneously, with tasks and notes clearly assigned and tracked
● Data Statistics and Analysis: Response data, customer behavior visualization, aiding in optimizing customer service processes
● Cross-device support: Multi-platform management for mobile phones, tablets, and PCs, enabling customer service anytime, anywhere
Suitable for various scenarios such as enterprises, startup teams, SaaS service providers, e-commerce, and online education, it helps you reduce labor costs, improve customer satisfaction, and enhance brand image.
Download TWT Chat now and usher in a new era of intelligent and efficient customer service!
Ratings & Reviews
- This app hasn’t received enough ratings or reviews to display an overview.
- Optimization of pending operation experience, consistent with desktop logic
- Function entries dynamically displayed based on role permissions
- Added visitor tag filtering in pop-ups (start chat/add group members)
- Support transferring and adding agents in conversations for more flexible collaboration
Fixed some issues and improved experience.
Feel free to update and let us know if you have any feedback.
The developer, HIGHSOON PTE. LTD., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
- Identifiers
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- HIGHSOON PTE. LTD.
- Size
- 56 MB
- Category
- Utilities
- Compatibility
Requires iOS 13.0 or later.
- iPhone
Requires iOS 13.0 or later. - iPod touch
Requires iOS 13.0 or later. - Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
English and 2 more
- English, Simplified Chinese, Traditional Chinese
- Age Rating
4+
- 4+
- Copyright
- © HIGHSOON PTE. LTD.