Solomon WaterCare

Water fault report

Free · Designed for iPad. Not verified for macOS.

Solomon WaterCare is the official mobile application for Solomon Water customers, designed to make water service updates, fault reporting, and customer support easier than ever. Whether you want to check planned or unplanned water outages, report a burst pipe, submit meter issues, or stay informed about service interruptions, the Solomon WaterCare app gives you fast and reliable access right from your device. Stay connected with real-time service information and a built-in Message Centre that provides updates on outages and important announcements (push notifications for iOS coming soon). FEATURES • Report Faults Instantly Submit reports for leaks, burst pipes, low pressure, meter issues, and other water-related faults. Upload photos, specify your location, and track your fault submissions. • Customer Login (Coming Soon) A secure customer login feature will allow registered Solomon Water customers to access personalised services and track their fault reports. • SIWA Staff Access Solomon Water staff can log in using their existing credentials to access internal reporting and communication tools. • Message Centre for Outage Updates View important service announcements, planned/unplanned water outages, and operational updates directly inside the app. • GIS-Enhanced Location Tracking Use map-based reporting to pinpoint your exact location and help our field teams respond faster and more accurately. • Multi-User Flexibility Access the app as a customer, staff member, or guest—each with tailored access to relevant features. • Modern, Easy-to-Use Interface Enjoy a clean, intuitive, and mobile-optimised design that ensures a smooth and user-friendly experience. Solomon WaterCare enhances communication, improves reporting response times, and keeps communities informed and engaged. Download today and stay connected with Solomon Water.

Ratings & Reviews

  • This app hasn’t received enough ratings or reviews to display an overview.

- Fixed iOS push notification issues so notifications now arrive more reliably and behave correctly on iPhone. - Improved video capture for fault reporting by adding a 20-second countdown, automatic stop, and proper video attachment after recording. - Added Staff Notifications and Staff Chat to support internal team communication and updates.

Version iOS App Version 2.2.5

The developer, Antoinette Wickham, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Not Collected

    The developer does not collect any data from this app.

    Privacy practices may vary, for example, based on the features you use or your age. Learn More

    Accessibility

    The developer has not yet indicated which accessibility features this app supports. Learn More

    Information

    Seller
    • Antoinette Wickham
    Size
    • 27.7 MB
    Category
    • Utilities
    Compatibility
    Requires iOS 15 or later.
    • iPhone
      Requires iOS 15 or later.
    • iPad
      Requires iPadOS 15 or later.
    • iPod touch
      Requires iOS 15 or later.
    • Mac
      Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
    • Apple Vision
      Requires visionOS 1.0 or later.
    Languages
    • English
    Age Rating
    16+
    • 16+
    • Learn More
    • Contains
      Unrestricted Web Access
      Messaging and Chat
    Copyright
    • © 2026 Solomon Water
  • Developer Website
  • Privacy Policy

    • You Might Also Like