I have only had this app a few days and I play on several casino apps. I must say this is the most confusing app I have played. I was using my free spins and halfway through my free spins it cut off and started using my money. And I didn’t notice it for some time. Also, it’s hard to find any of your free spins or any of your bonuses. It’s very misleading and very confusing, I have yet to win yet, but I am still hopeful. I will update at another time.

I downloaded this casino app because I like others like draft kings and golden nugget. Those apps I’ve never had an issue with cashing out my winnings or receiving and bonuses or rewards. Betina has so many issues that will make a casino player weary. First you have to play through the bonuses and rewards through a ridiculous wagering amount. You can’t play more than one bonus if you’ve won money from the previous bonus and want to activate a new bonus you have to cancel out the winnings from the previous bonus. So if you win $100 from the previous bonus you have to forfeit it and then start the new bonus. Next I cashed out $315 after winning using a bonus and was hit with tons of pop ups of me having to acknowledge responsible game play which I know got a fact I didn’t hit $2,500 wagering by NJ State law to have to watch those, trust me. Next I wake up to a email from an Adam in a suit stating after further review from the team it has been determined I will no longer receive rewards and bonuses due to suspicious activity. What suspicious activity? I haven’t broken and rules, laws or regulations, Now I have to wait 72hrs for my withdrawal whether you use a debit card or checking account it’s 72hrs and their favorite line it’s up to management and site discretions. It’s not worth the time to download. Wagering at 150x is crazy hell even 40x but I’ll be updating if it took the whole 72hrs or cleared today smh

First off they always say go with your gut but I still downloaded the app anyways trying to give it the benefit of the doubt and long and behold my gut was right! I downloaded the app put the deposit to receive my bonus and nothing no 110% match no free spins NOTHING!! So I’m like ok maybe it just needs time to update still nothing! Now I think maybe I gotta play a game real quick and it will activate my bonus nope guess what? Nothing so I said you know what I’m gonna withdraw my earning and contact support. Customer service did answer quickly but this is what I was told the next time I sign up and don’t receive my bonus to contact them immediately 🤔 excuse me next time yea there won’t be one and why should I have to contact them when it was very EASY TO TAKE MY MONEY OUT MY ACCOUNT! Then I ask about my withdrawal because you know other LEGIT casino sites you get your money in minutes sometimes seconds, yea nope UP TO 3 BUSINESS DAYS TO PROCESS!! That’s not even to receive that’s reviewing. Also told that because I requested a withdrawal I’m no longer eligible for the bonus I NEVER RECEIVED in the first place!! So yea after I receive my money and that’s if I actually do.. I will be deleting the app and never ever giving it another chance.. sorry not sorry but you got one time to leave a bad taste in my mouth and that’s it 🤷🏽‍♀️. Oh and thank you Jessica for your help, I know your only doing your job, you were very helpful and tried your best…

This casino is going to get sued! They will not pay you anything you win. They ask for a ridiculous amount of documentation then they won’t accept it. Any good reviews on here are reviews from employees pretending to be patrons. Please stay far away!!! You will cause yourself stress and aggravation trying to get a payout that will never come. 100 different people will email you asking for documents, it’s never the same one. When you call they try and assure you everything is good then bam!!! They reject everything again. Scam! Scam! Scam! Reported them and called the local news station. Can’t wait to see them all get canned and don’t reply with contact support blahhh blahhh blahhh we all know you don’t do anything to help.